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Report a highways issue

You can report a highways issue in Suffolk quickly and easily online.

Our Highways Reporting Tool allows you to report a new defect and monitor the status of existing reports. 

Do not report a highways problem online if:

  • it poses an immediate danger to public safety - call 0345 606 6171. Read more about Highways Emergencies
  • it’s on a trunk road in Suffolk - call the National Highways Information Line on 0300 123 5000
  • it's on a private road

Problems you can report with the Highways Reporting Tool

You can report problems a highways issue easily online using our Highways Reporting Tool.


Contact us

Find out how to contact Customer Services quickly and securely using live chat.

You can also find options to help yourself online, and phone us if needed.