You can read Suffolk County Council's statement on our website.
![Councillor Peter Gould](/image-library/peter-gould-ws-hr-1.xb6cb8b20.jpg?width=470&height=256&fit=crop&quality=75&format=webp)
You can read Suffolk County Council's statement on our website.
A No Cold Calling Zone (NCCZ) is a nominated area where residents have stated that they do not want traders to cold call at their homes without being invited. They are set up if they meet proportionality criteria that includes incidents of doorstep crime or distraction burglary, are a population more susceptible to doorstep crime, and are within a defined geographic area.
Residents in the nominated NCCZ area are consulted with and with their agreement a NCCZ is set up and an information pack, door sticker and street signage provided.
Trading Standards have set up zones in Suffolk, in partnership with residents, Councillors, Police colleagues and partners.
The zones have been designed to:
There are currently over 220 zones throughout Suffolk, protecting more than 10,000 homes. Further zones are always under development.
Nearly 25,000 further homes are protected by the supply of an individual No Cold Calling door sticker.
We welcome nominations for NCCZ’s from members of the public, local councillors, community groups, sheltered housing teams, Police colleagues and partners.
If you wish to nominate a road in Suffolk as a NCCZ please fill in the form below.
If you live in Suffolk and want an individual No Cold Calling sticker for your door please contact us via 0808 223 1133, 9am to 5pm or email: tradingstandards@suffolk.gov.uk with your name and address and a FREE sticker will be sent out to you.
Traders who ignore NCCZ’s or properties that display a NCC sticker that state they do not welcome uninvited traders commit a criminal offence under Consumer Protection law.
Residents who live in a NCCZ or display a NCC sticker and receive a cold call at their door should immediately report these incidents to Trading Standards via 0808 223 1133, or email tradingstandards@suffolk.gov.uk
You can also report doorstep cold calling incidents to Suffolk Police on 101 or if you feel intimidated or are concerned for vulnerable neighbours by calling 999.
Please note, the telephone number displayed on your door sticker has changed. If you are approached at the door, you should report it to us via 0808 223 1133.
Please call us via 0808 223 1133, 9am to 5pm or email tradingstandards@suffolk.gov.uk to receive a replacement sticker.
Signs are on display in a NCCZ and stickers are on participating householder's door.
You can search for participating NCCZ roads on the map below and by the tabbed lists.
We need members of the public, local councillors, Safer Neighbourhood teams, or any other members of the community who are concerned about crime and doorstop callers, to contact us.
Call 0808 223 1133, 9am to 5pm or email tradingstandards@suffolk.gov.uk.