Skip to main content

Report a pothole

You can report potholes in Suffolk quickly and easily online. Find out how to report a problem using our Highways Reporting Tool.

Our Highways Reporting Tool allows you to report a new defect and monitor the status of existing reports. 

Do not report a pothole online if:

Before reporting 

Before reporting a pothole please read through the information below on pothole criteria. Once you have read through the information and you believe the pothole you would like to report meets the intervention level, please check that this defect has not already been reported.  

Check for existing reports

You can check if a problem has already been reported by clicking on the Show Key button on the map.

The coloured icons show the progress of each report.

If you have checked for existing reports and the defect meets the criteria below, please continue to report the defect via the below green start button.  

Reporting a problem takes about 2 minutes

By using the Highways Reporting Tool, you're agreeing to our terms of use.

You can begin by clicking the Start button, or read the instructions below for further guidance.