The Met Office has issued a yellow warning for ice from 6pm Monday 16 February to 10am Tuesday 17 February.
If you see a highways emergency, please call 0345 606 6171.
Find out more about severe weather affecting Suffolk, including how to prepare.
You're entitled to free off-peak travel on buses in Suffolk if you've:
It's quicker and easier to apply online.
Information about the following options is provided on Suffolk on Board website.
You can use your free travel bus pass:
You cannot use your free travel bus pass:
Apply here for new or replacement bus passes.
You can renew your bus pass:
Visit Suffolk on Board for information about renewing a free bus pass that expired on 31 March 2020. Email suffolkenquiries@euclid.ltd.uk if you have any questions.
You can replace your pass online of it's lost and damaged.
A replacement fee may be applicable.
Call 0345 600 0659 or email suffolkenquiries@euclid.ltd.uk.
Call 0345 600 0659 or email suffolkenquiries@euclid.ltd.uk.
You'll need to provide a crime reference number to request a free replacement pass. A replacement fee may apply if a crime reference number cannot be provided.
Check you're eligible before you complete an application form by using the State Pension Age Calculator or the disability criteria (suffolkonboard.com).
You'll need to send:
Do not send original documents as these will not be returned.
Get an application form:
Send your completed form to:
SCC Free Travel Bus PassFind out how to contact Customer Services quickly and securely using live chat.
You can also find options to help yourself online, and phone us if needed.