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Care and support for adults

Support to live independently, help to stay at home, adult social care, paying for care, help for carers, safeguarding and reporting abuse.

Get help in a crisis

If you have a social care emergency and need urgent assistance, please call Customer First on 0800 917 1109.

Outside of normal working hours this number will divert to the Emergency Duty Service. They can deal with anything that can't wait until the next working day.

How adult social care can help
Care and support assessments, housing support, care homes, advocacy, moving from children's services and contacting us.
Social carer holding older man's hand
Paying for care
How social care is paid for, calculate your potential care costs using our calculator, deferred payment agreements, personal budgets and direct payments.
Older woman and man looking at a laptop screen with a dog next to them
Protecting people at risk of abuse
Report abuse of an adult, the Multi-Agency Safeguarding Hub (MASH) and support for people at risk of radicalisation.
Man hugging woman
Help to stay at home
How to live independently at home, including equipment and adaptations, meals, personal assistants, money and debt advice, and returning home from hospital.
Older couple stand together outside their house with a dog
Caring for someone
Help for carers, carers assessments, health and wellbeing, financial support, breaks for carers, Carers UK resources and emergency planning for carers.
Younger woman combing older woman's hair
Keep well and active
Find support to stay healthy, social and independent in your community, including advice on volunteering, work, falls, disabilities and mental health.
Older friends laughing and being social
Working with Adult and Community Services
Our approach, policies and procedures, research governance and the Suffolk Professional Portal.
Social carer working with older man in his home
Where to start: adult care and support
Start here for guidance if you're looking for social care or support for an adult in Suffolk.
Younger woman looking affectionately at older woman
Self-assess your needs
You can self-assess your care and support needs to find help to live independently and request more support if you need it.
Older black woman using mobile phone

Find support in your local community

You can find information and support to stay independent using our Suffolk InfoLink website. It's a directory of local services, groups and organisations. You could find help with care, travel, money, shopping or learning. 

Older people doing stretching exercises to stay healthy