These services include SIMs support, managed broadband circuits and Redstor remote backup services. We also work with partners to develop and deliver quality services tailored for education needs and budgets.
Capita SIMS
Support and training services for Capita School Information Management System (SIMS):
- Base SIMS
- Enhanced SIMS
- SIMS Dinner money
- Remote SIMS
- Technical frequently asked questions relating to SIMS
Schools broadband
A range of private public sector compliant network connections:
- Fibre to the cabinet (FTTC)
- Fibre to the premises (FTTP)
Smoothwall web filtering
Office 365 mailbox
- Request a school O365 mailbox account
- Request for a O365 password reset
- Request to delete a O365 mailbox
Redstor remote backup service
- Remote backup service
- Redstor managed backup service
Hardware procurement
- IT procurement services for maintained schools
- Dell hardware procurement for schools who purchase Enhanced SIMS
Cyber security
Contact us and service updates
Call IT Service Desk on 01473 265555 or email ITServicedesk@suffolk.gov.uk about our services.
IT services updates
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