Report an incident with a heavy goods vehicle

To report a heavy goods vehicle incident you will need to provide the following information:

Your personal details, including:

• Name
• Address
• Email address
• Telephone number

Details of companies involved in incident, including:

• Company name
• Vehicle registration number
• Address of company

Details of the incident.

We review each report we receive to see what action may be necessary. In many cases, we will contact the haulier to seek further information.

You will be notified of our actions via the contact details you have submitted.

Using our reporting tool helps us to save money which can be spent on services elsewhere.

However there are other ways to contact us to report a problem or find out more information.

Phone: 0345 606 6171
Email: customer.services@suffolk.gov.uk