Contact us about a Blue Badge

Find out how to access Blue Badge services online, or contact us if you need to.

We're currently processing a high volume of Blue Badge applications. If you applied less than 12 weeks ago, please wait for us to contact you. 

Before you contact us

Please consider using our website before you email or phone us. Many people are able to find what they need online. 

You may find answers online to these frequently asked questions (FAQ):

How to contact us

Email

You can email bluebadgeteam@​suffolk.gov.uk.

We'll reply within 5 working days. In exceptional cases, it may take longer to respond.​​

If you request an update about an application made within the last 12 weeks, you'll receive an acknowledgement but not a response.

Phone

If you ​need to speak to us, you can call ​03456 066 077​.

Our opening hours are 8am to 5pm from Monday to Friday (excluding bank holidays). Live chat is available from 9:30am to 4:30pm. 

Address

You can send letters or documents to: Blue Badge Team, Suffolk County Council, PO Box 258, Stowmarket, IP14 9BU