Contact the Blue Badge Team

Find out how to contact us about Blue Badges online or by another method if needed.

Before you contact us

If it's been less than 10 weeks since you applied for a Blue Badge, wait 10 weeks before contacting us. We can't provide individual updates before then.

Please consider using our website first. Most people are able to find the information or service they need online. 

You could:

Find out more about the Blue Badge scheme on

How to contact us


You can email us at bluebadgeteam@​

Please note: it can take up to 5 working days to receive a response to your email. In exceptional cases it may take longer to respond.​​

If you're chasing progress of your application, you'll be acknowledged but won't get a response.


If you ​need to speak to us, you can contact our Customer Service team on ​03456 066 077​.

The phone line is open Monday to Friday, 9am to 4pm (excluding Bank Holidays).


Blue Badge Team

Suffolk County Council

PO Box 258


IP14 9BU

We want your feedback

We recently refreshed our Blue Badge scheme information on the Suffolk County Council website. Let us know what you think of it.