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Contact the Blue Badge Team

Find out how to contact us about Blue Badges online or by another method if needed.

Before you contact us

Please consider using our website first. Most people are able to find the information or service they need online. 

Why we ask you to try online first

When someone uses our website it only costs us 13p. Every phone call costs us £3.71.

If you can't find what you need using our website and really do need to contact us, please email us.​

How to use our website

You could:

Find out more about the Blue Badge scheme on

How to contact us


You can email us at bluebadgeteam@​

Please note: it can take up to 5 working days to receive a response to your email. In exceptional cases it may take longer to respond.​​


If you ​need to speak to us by phone, you can call ​0808 800 4005 (option 4)​.

The phone line is open Monday to Friday, 9am to 5pm (excluding Bank Holidays).