You can find opening times for the main council offices below.
When visiting our offices, please wear a face covering unless you are exempt. Face coverings need to be worn when moving around an office building but can be removed when seated. Thank you.
How to contact us
Visit our contact us page to find services including Customer Service (Suffolk Highways) and Customer First (Adult Social Care and Children's Social Care).
Members of the public can visit the following buildings.
Endeavour House, Ipswich
Suffolk County Council, Endeavour House, 8 Russell Road, Ipswich, Suffolk, IP1 2BX.
Open 8am to 5pm, Monday to Friday.
Visiting Endeavour House
- Parking information on ipswich.gov.uk
- Access to Endeavour House (PDF, 975KB)
- Public transport on suffolkonboard.com
Constantine House, Ipswich
Suffolk County Council, Constantine House, 5 Constantine Road, Ipswich, Suffolk, IP1 2DH.
Open 8am to 5pm, Monday to Friday.
Visiting Constantine House
- Parking information on ipswich.gov.uk
- Public transport on suffolkonboard.com
West Suffolk House, Bury St Edmunds
Suffolk County Council, West Suffolk House, Western Way, Bury St Edmunds, Suffolk, IP33 3YU.
Open 8:45am to 5pm, Monday to Friday.
Visiting West Suffolk House
- Directions, parking and accessibility for West Suffolk House (PDF, 275KB).
- Public transport on suffolkonboard.com
Riverside, Lowestoft
Suffolk County Council, Riverside, 4 Canning Road, Lowestoft, Suffolk, NR33 0EQ.
Open 8am to 5pm, Monday to Friday.
Visiting Riverside
- Directions to Riverside (PDF, 95KB)
- Public transport on suffolkonboard.com
These buildings are not open to the public. Instead they're for staff, suppliers, partners and other services.
You may only visit these buildings if you've an appointment or have been invited. E.g. job interview.
Beacon House, Ipswich
Suffolk County Council, Landmark Business Park, Ipswich, Suffolk, IP1 5PB.
Inquest hearings are held at Beacon House.
Visiting Beacon House
- Directions, parking and accessibility (PDF, 336KB)
- Public transport on suffolkonboard.com
Landmark House, Ipswich
Suffolk County Council, Landmark House, 4 Egerton Road, Ipswich, Suffolk, IP1 5PB.
Visiting Landmark House
- Directions, parking and accessibility (PDF, 73KB)
- Public transport on suffolkonboard.com