Buying batteries
Make sure:
- You buy products with lithium-ion batteries from a reputable retailer
- Your battery and charger meet UK safety standards
Avoid buying cheap versions available in places such as market stalls or online marketplaces.
Charging batteries
Store and charge larger items with lithium-ion batteries, such as e-bikes or e-scooters outside your home. For example, in a garage/outbuilding. If you need to charge them inside, it's best to do so:
- In a room with a door which you can close
- Somewhere which doesn't block your exit. This means avoiding using places like a hallway or by the front or back door
Keep an eye out for warning signs that your battery might be failing and becoming a fire risk.
Always charge your battery while you are at home and awake. If a fire starts while you are out or asleep, you won't be able to call 999 quickly.
Use the correct charger for your battery. This would either be the one that came with the product or one the manufacturer has recommended.
If a battery is already hot, don't charge it.
Make sure you leave chargers and battery packs uncovered. Covering them could lead to a fire.
Unplug your charger once the battery has charged. Over charging can result in a fire.
Fit smoke alarms in the areas where you charge your batteries and test them once a week to make sure they're working. Test it Tuesday!
Warning signs your lithium-ion battery could be a fire hazard:
- Is it hot? Batteries can often get a little warm, but if your battery feels extremely hot, there's a chance it's defective and may start a fire
- Does it look odd? A battery bulging or swelling out of shape is a common sign of it failing. If you notice this, you should stop using it immediately. This also applies if there are any lumps or leaking
- Can you hear anything? Faulty lithium batteries may make hissing or cracking sounds
- Does it smell? If you notice a strong or unusual smell coming from the battery, it could be faulty
- Is it working properly? Failing to charge or taking longer than usual to charge could mean the battery is failing
- Can you see smoke? If your battery or device is smoking, a fire has already started. Call 999 - get out of the house and stay out
Make sure you report any issue with a trader or a product to Trading Standards. Find out how to report something to trading standards.