Booking a Recycling Centre time slot

The booking system:

• reduces the waiting times of visitors to each Recycling Centre
• helps manage traffic to avoid a dangerous build-up of vehicles on the roads
• allows site users to plan ahead and visit at an agreed time without having to queue
• helps to manage numbers of visitors to allow for social distancing on site

You can book a time slot up to 7 days in advance.

To book a slot you'll need to:

• provide an email address
• tell us whether you are bringing waste from your own household or from a business
• the make and registration number and which sort of the vehicle you're arriving in
• if you're a pedestrian or cyclist

Please be aware that until further notice:

• only pre-booked vehicles are permitted on site
• vans, cars with trailers and business waste are now accepted at all sites except Haverhill
• vans with trailers will not be allowed on any site

Trailers must be no more than 750kg max gross weight, single axle and unbraked. No other trailer size or type is permitted.

Recycling Centres COVID-19 rules

You must:

• arrive in the vehicle you registered when booking (if driving)
• wear a face covering if possible (this is not a legal requirement, but is encouraged for your own safety and others)
• wash your hands before and after your visit (and wear gloves if possible)
• stay in the car until parked (including passengers)
• unload the car yourself as staff cannot assist you (only one adult should unload the vehicle, unless two adults are needed for heavy items)
• ensure any COVID-19 waste is left at home for 72 hours (3 days) before double-bagging and bringing to site
• follow social distancing rules to protect the health of staff and visitors

Book a 15-minute slot to deposit household waste using a car or as a pedestrian or cyclist.

Appointment times refer to current British Summer Time. Please ignore references to UTC+0:00.

Email confirmation

If you do not receive a booking confirmation email within 1 hour, please check your spam/junk folder. If you still cannot find it, email waste.management@suffolk.gov.uk with full details of your booking and we will check it for you. Do not make another booking.

Before you visit

Please do not arrive more than 5 minutes before the start of your scheduled time slot. We will try to ensure you enter the site at your designated time, however, please be aware some sites are required to close temporarily to empty containers.

You can only make one booking for any Suffolk Recycling Centre per household or vehicle in a 7 day period.

This is to allow as many visitors to sites as possible, whilst maintaining social distancing and protecting the health and safety of site staff and users. We reserve the right to cancel any multiple bookings made in a 7 day period.

How do we use and store your data?

Read Suffolk County Council's data protection policy.

Book a 30-minute slot to deposit trade waste or household waste using a van (including car-derived vans), a trade car or a car with a trailer. (Vans with trailers will not be accepted on any site.)

Start by selecting the type of waste you will be bringing to site. If you have any queries, please read the Q&As on suffolkrecycling.org.uk.

Appointment times refer to current British Summer Time. Please ignore references to UTC+0:00.

Email confirmation

If you do not receive a booking confirmation email within 1 hour, please check your spam/junk folder. If you still cannot find it, email waste.management@suffolk.gov.uk with full details of your booking and we will check it for you. Do not make another booking.

Before you visit

Please do not arrive more than 5 minutes before the start of your scheduled time slot. We will try to ensure you enter the site at your designated time, however, please be aware some sites are required to close temporarily to empty containers.

You can only make one booking for any Suffolk Recycling Centre per household or vehicle in a 7 day period.

This is to allow as many visitors to sites as possible, whilst maintaining social distancing and protecting the health and safety of site staff and users. We reserve the right to cancel any multiple bookings made in a 7 day period.

How do we use and store your data?

Read Suffolk County Council's data protection policy.

Find opening times on suffolkrecycling.org.uk for:

• Suffolk Recycling Centres
• Re-use shops

Closures may also occur in emergencies or due to severe/extreme weather. Please check for latest information on Twitter @Suffolkrc before setting off as we're unable to contact you directly.

Visit suffolkrecycling.co.uk where you can find an extensive list of Q&As.

Advice and latest published on Twitter

You can also get latest updates on closures or service changes @suffolkrc.