Booking a Recycling Centre time slot

How to book a time slot online to visit a Recycling Centre in Suffolk and what rules you need to follow during your visit.

You need to book a time slot to visit a Recycling Centre. 

Re-use shops are open all week. You can visit them without an appointment and accept direct donations.

How to book a time slot

  • You'll need to wear a face covering if you require assistance from site staff
  • You can make multiple bookings per week to bring your own household waste
  • Business or trade customers/vehicles can only make one visit per 7 day period
  • We reserve the right to cancel any multiple bookings made in a 7 day period.

You'll need to read and agree to the terms and conditions published on the booking form before you book.

COVID-19 rules

Do not visit a Recycling Centre if you've:

  • tested positive for COVID-19 within the last 10 days
  • COVID-19 symptoms
  • been told to self-isolate by NHS track and trace

Please ensure any COVID-19 waste is left at home for 72 hours (3 days) before double-bagging and bringing to site.

Clinically vulnerable people should follow the latest government advice.

Book a time slot

You can also cancel or amend an existing booking.

Email confirmation

Check your spam/junk folder if you do not receive a booking confirmation email within 1 hour. 

If you've not received a confirmation email, do not make another booking. Email waste.management@suffolk.gov.uk and we'll check it for you.

The booking system

  • reduces the waiting times of visitors to each Recycling Centre
  • helps manage traffic to avoid a dangerous build-up of vehicles on the roads
  • allows site users to plan ahead and visit at an agreed time without having to queue

Further site rules and charging information can be found at suffolkrecycling.org.uk.

Find opening times on suffolkrecycling.org.uk for:

Closures may also occur in emergencies or due to severe/extreme weather. Please check for latest information on Twitter @Suffolkrc before setting off as we're unable to contact you directly.

Visit suffolkrecycling.co.uk where you can find an extensive list of Q&As.

Advice and latest published on Twitter

You can also get latest updates on closures or service changes @suffolkrc.