For information, advice or support about your child’s health or development, contact the Health Business Centre. You will speak to a trained clinician or advisor from our Clinical Duty Team, which includes health visitors and staff nurses.
They can:
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answer questions about your child’s health or development
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give health advice and information
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help decide if your child needs extra support or assessment
If more support is needed, we will contact your local health visiting team to arrange this.
Our advisors can also help you:
Contact details
Telephone: 0345 607 8866
Email: childrenshealth@suffolk.gov.uk
When you contact us
Our phone line can be busy during the day. You may need to leave a voicemail.
Please include:
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your name
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your date of birth
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your postcode
This helps us find your health record and call you back.
We aim to return all voicemails on the same working day. If you call late in the afternoon, we will return your call the next morning.
Opening hours:
Monday to Friday, 9am to 5pm (excluding bank holidays)
Health Visiting, Health and Children’s Centres in Suffolk
Health Visiting Teams work closely with our Health and Children’s Centre services. They support families with children under 5 to help them stay safe, happy and healthy.
Services are provided through:
Our teams include:
Activities and support may include:
Find your nearest Family Hub.
Find out more about Family Hubs.
If you are worried about a child’s safety
If you are concerned about an immediate risk to a child call Customer First on 0808 800 4005.
In an emergency call the Police on 999.
