Primary health care resources (BTEd)

Co-produced guidance for best practice for health services, schools and families.

Health and medical needs

Find information, advice and support to help meet the health and medical needs of children and young people.

• School Nursing Service - Health support for children and young people aged 5 to 19 years (up to 25 years for young people with SEND).
• Supporting physical health needs - Guidance on supporting children and young people with physical health needs.
• Medical needs (Suffolk SEND Local Offer) - Support for children and young people with medical needs.
• Supporting children with medical conditions - Guidance and resources for schools and settings.
• ChatHealth - Confidential advice and support from qualified health professionals.
• NHS app - Manage appointments, prescriptions and other NHS services online.
• Norfolk and Suffolk Integrated Care Board (ICB) – Resources to help young people manage their own health needs.
• Medical needs (Suffolk SENDIASS) - Independent advice and support for children, young people and families.

Individual healthcare plans

Individual healthcare plans help schools and settings support children and young people with medical needs.

An example template is provided below and can be adapted to meet the needs of the child or young person and the setting.

Social and public health needs

Find information, advice and support for children, young people and families with social and public health needs.

• Healthy Suffolk- Health information for Suffolk residents and health professionals.
• Early sources of family support - Information about early help and support available for families.
• Suffolk Family Hubs - - Support and advice for families, parents, carers and young people in Suffolk.
• Turning Point - Support for people affected by alcohol or drug use, including family members and carers.

Poverty

Find information and support if you or your family are experiencing financial difficulties.

• Tackling poverty (Suffolk County Council) - Information about Suffolk's approach to tackling poverty.
• Tackling Poverty (Healthy Suffolk) - Advice, resources and local support.
• Free school meals - Information about eligibility and how to apply.

Young carers

Find information, advice and support for young people with caring responsibilities.

• Suffolk Family Carers - Information and support for young carers and their families.
• Supporting young carers in Suffolk - Guidance, resources and local support for young carers.
• Young Carers (Norfolk and Suffolk NHS) - Information about support available for young carers.

Crisis support

If a child or young person is experiencing a mental health crisis or emotional distress, urgent support is available 24 hours a day, 7 days a week.

• Mental Health Crisis Line - call 111 and select the mental health option.

Access to mental health support services

• Emotional Wellbeing Hub - Information about emotional wellbeing and mental health support.
• Teenage Mental Health - Information and support for children, young people and families.
• Mental Health Support Teams in schools - Information about mental health support available in schools.
• Primary Mental Health Workers - Support available through the Under 18 Wellbeing Service for schools in East and West Suffolk.
• Just One Norfolk Website - Information and support for children, young people and families in Lowestoft and Waveney.

Children and young people's mental health

• Suffolk Mind - Mental health information, advice and support.
• The Source - Information and support for young people.
• Every Mind Matters - NHS information and resources to support mental wellbeing.

Counselling support

• Counselling for student mental health problems -NHS information about counselling and mental health support.
• The Mix - Counselling and support for young people.
• Inspire Youth Counselling - Counselling support for young people.
• Kooth - Free online counselling and emotional wellbeing support for young people aged 11 to 25.

Bereavement support

• Bereavement and young people - NHS information and support following bereavement.
• Child Bereavement UK - Support for bereaved children, young people and families.
• Winston's Wish - Bereavement information and support for children and young people.
• Cruse Bereavement Support - Bereavement information, advice and support.