Where to start: adult care and support

Start here for guidance if you're looking for social care or support for an adult in Suffolk.

Women and healthcare worker enjoying tea and cake

Many people find adult social care and support daunting. We want to make it simple, clear and easy to understand. 

Our aim is to help you stay active, healthy and independent in your own home for as long as possible.

We'll give you the right information, advice and support so that you can make your own choices and decide what works best for you.

If you need more support or have complex needs, Suffolk County Council may be able to provide social care.

Self-assess your care and support needs

Woman and her mother using a laptopStart by using our online self-assessment to find out about:

  • what care or support needs you have
  • equipment and services that could help you stay at home for longer  
  • community groups, clubs and activities to help maintain your health and independence
  • whether you're eligible for financial support from the council towards any care costs
  • how to request social care support if you need it 

The self-assessment only takes about 10 minutes.

Proceed to the self-assessment

Find support to live independently yourself

Living independently at home 

Man using kettle tipperYou can use our website to look for information to help you live independently at home.

Most people want to have control over their lives, and stay in their own home as long as possible.

You can find information on suffolk.gov.uk about things that could help you, such as:

  • equipment
  • technology
  • adaptations
  • personal assistants

Find out more about help to stay at home.

Staying healthy, social and independent 

Older woman enjoying swimmingKeeping fit, active and sociable in your community can help you remain independent, and delay the need for social care.

You can use our community directory to find:

  • social groups
  • coffee mornings
  • lunch clubs
  • health and fitness activities  

Find out more about support in your area

Plan for your care needs

Woman and older wheelchair user in the parkPlanning is important so that everyone is prepared for the unexpected, and you always receive the best support.

You might be planning for your future care needs. Or perhaps you're exploring care options on behalf of someone else.

Our website has information on how social care works, how to access it when you need it and paying for care.

If you care for someone, we can tell you what help and support you can get.

Contacting adult social care

We encourage people in Suffolk to find help and support themselves wherever possible. Most people can usually find what they need online quicker and easier than contacting us.

If you need to contact us, please use webchat. You'll get a faster response than using the phone. It also saves the council money we can spend on providing care for people that need it.

Find out about how to contact adult social care services.