How we can help you

Learn more about support to help you feel confident, safe, and independent every day.

Staying Independent

Two people at a table in a kitchen. One in a wheelchair making tea.

We can help you: 

  • Learn daily living skills 
  • Stay safe
  • Find education or training 
  • Explore your strengths 
  • Understand housing options 

How to get support: 

  • Ask for an assessment, if you are eligible, we agree a support plan
  • You can get short-term support, long-term support, or technology depending on your needs 
  • Councils cannot refuse an assessment 
  • Carers have equal rights to an assessment 

We support people with a learning disability to: 

  • Live as independently as possible 
  • Stay safe and well 
  • Do the things that matter to them 

We can: 

  • Give clear information and advice 
  • Help you learn new skills 
  • Support you if you need extra help 

The Care Act 2014 sets out your rights. 

There is an easy read version of the Care Act available. 

Support you might get

A person with learning disabilities looking at a tablet with a person supporting them

We can help with things like: 

  • Cooking, cleaning, and daily life 
  • Learning and training 
  • Finding work or volunteering 
  • Where you live 
  • Looking after your money 

Some people need a little help. Some people need more help. 

We will talk with you to understand what works for you. 

Getting support:

You can ask us for an assessment at any time. 

An assessment means: 

  • We listen to you 
  • We find out what helps you 
  • We agree next steps together 

You do not have to be in crisis to ask. 

Contact us

What to expect from your social worker

Two people discussing options in a cafe.

Our social work teams 

The Adult Social Care Social Work team standing with a banner about the CQC "good" review.
Our Adult Social Work team standing outside Endeavour House, Suffolk County Council building.

We have four Adult Social Care teams across Suffolk: North, South, East and West. 

They use the Signs of Safety approach and the People at the Heart of Care model. This means we work with you to understand what's going well, what you're worried about, and what support will help you stay safe and well. 

Our teams help you to: 

  • Stay independent
  • Get short-term support when things change
  • Get longer-term support if you need it. 

You might meet: 

  • Social workers - assess needs, make plans, review your support
  • Independence and Wellbeing Practitioners - help you with day-to-day independence
  • Occupational Therapists - help with equipment and home adaptations
Ask for an assessment