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Report a pothole

You can report potholes in Suffolk quickly and easily online. Find out how to report a problem using our Highways Reporting Tool.

Our Highways Reporting Tool allows you to report a new defect and monitor the status of existing reports. 

Do not report a pothole online if:

Before reporting

Before reporting a pothole, please read through the information below on pothole criteria.

Once you have read through the information and you believe the pothole you would like to report meets the intervention level, please check that this defect has not already been reported.

Check for existing reports

When you start the reporting process using the button below, you will be shown a map.

You can check if a problem has already been reported by clicking on the 'Show Key' button. The coloured icons show the progress of each report.

Once you have checked for existing reports and the defect meets the criteria below, please continue to report the defect.

Reporting a problem takes about 2 minutes. 

By using the Highways Reporting Tool, you're agreeing to our terms of use.

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