You can read Suffolk County Council's statement on our website.
![Councillor Peter Gould](/image-library/peter-gould-ws-hr-1.xb6cb8b20.jpg?width=470&height=256&fit=crop&quality=75&format=webp)
You can read Suffolk County Council's statement on our website.
It's not possible for repairs to be carried out everywhere at the same time, meaning repairs have to be prioritised using a risk-based approach.
The busier a road or footway is in terms of traffic, the greater the chance of defect causing a problem. Therefore Suffolk Highways gives greater priority to the repair of roads that carry the most vehicles.
We carry out regular safety inspections on the roads however, potholes and other defects may occur between these inspections - particularly following freezing conditions when water in the road freezes and expands, cracking the road surface.
Details on how to report a pothole and information on our repair criteria for highway defects can be found below.
You can report problems easily using our Highways Reporting Tool
Find out how to contact us by live chat or phone on our contact page.