What to do in an emergency
Call 999 if you think a crime has been committed or someone is in immediate danger.
What is abuse?
Examples of abuse include:
- not caring for someone properly (neglect)
- pressuring someone to give away money or property
- psychological (for example threats, harassment or forcing someone to live somewhere they don’t want to)
- physical (for example violence)
- modern slavery
You can learn more about types of abuse.
How to report the abuse of an adult
If you're a member of the public
You can report the abuse of an adult to Suffolk County Council. We call this a safeguarding referral.
Make a safeguarding referral online using our Suffolk Adult Care Portal. You'll need to create an account, which is quick and easy.
To contact us during these dates please email email@example.com, or if your referral is urgent call Customer First 0808 800 4005. We apologise for any inconvenience caused.
Most people make a safeguarding referral using our portal. But you can make a referral without using the portal if you prefer to remain anonymous.
If you're a professional
You can make a safeguarding referral using the same form as members of the public.
If you need guidance on whether to make a safeguarding referral, contact the Multi-Agency Safeguarding Hub (MASH) on 0345 606 1499.
Self-neglect and hoarding
You can complete a referral form if you think an adult with care and support needs may be at risk from self-neglect and/or hoarding: Self-neglect and hoarding referral form for professionals (Word, 26KB)
Complete the referral form after reading the:
You should send all completed forms to firstname.lastname@example.org.