Report a highways issue

Our Highways Reporting Tool allows you to report a new defect and monitor the status of existing reports. 

Do not report a highways problem online if:

• it poses an immediate danger to public safety - call 0345 606 6171. Read more about Highways Emergencies
• it’s on a trunk road in Suffolk - call the National Highways Information Line on 0300 123 5000
• it's on a private road

Problems you can report with the Highways Reporting Tool

You can report problems easily online using our Highways Reporting Tool.

For instructions on how to report using the Highways Reporting Tool, click on the relevant issue below:

• Blocked drain
• Bridge or highway structure
• Cycle lanes or tracks
• Drain-manhole cover
• Debris, weeds or mud on the road
• Flooding on a road or pavement
• Heavy goods vehicle incident
• Grass cutting
• Lit sign or bollard
• Missing or damaged barriers or guardrails
• Missing or faded road markings
• Obscured, missing or damaged sign
• Pothole
• Pavement defect
• Public right of way
• Street light
• Traffic signal or pedestrian crossing
• Tree or hedge affecting the highway

By using the Highways Reporting Tool, you're agreeing to our terms of use.