Blue Badge disabled parking

How to apply, replace, reapply, change details on a Blue Badge, and how much they cost.

A Blue Badge helps you park nearer to where you need to be if you have a disability. 

Before you apply

  • Check who can get a Blue Badge.
  • Have all the documents we need from you to support your application, photocopied and ready to send to us. These need to be sent to bluebadgeteam@suffolk.gov.uk or to the address in the apply section of this page. 
  • Regularly save your application.
  • Make a note of your tracking reference number.
  • Make sure you leave an email address. We will only contact you if any information is needed to speed up the process, to let you know if the application has been successful, and give details about payment.

 

All successful applications cost £10.

We will ask for this payment if your application is successful. 

You can pay:

  • using our online payments portal
  • by phoning 0800 090 2911 which is available 24 hours a day. You will need the unique Blue Badge reference number.

It's quicker to apply online. You can apply yourself, for someone else or for your organisation.

Test our new application form
Apply for a Blue Badge using the new form 

Apply using the existing form

Make sure you have the following close to you:

  • National Insurance number
  • Details of your current badge (if you have one)
  • Details of any medication you are taking
  • A colour passport photograph, no more than 12 months old

Please note, You don't need a reminder code to apply for a new badge, leave this box blank and carry on with your application.

Due to security reasons you be signed out after 60 minutes of no activity. Saved applications will be removed after 14 days without notification. 

Email

Download the Blue Badge application form (PDF, 117KB). Email the finished form to bluebadgeteam@suffolk.gov.uk.

Post

Download the Blue Badge application form (PDF, 117KB). Post the finished form using recorded delivery to:

Blue Badge Team
Suffolk County Council
PO Box 258
Stowmarket
IP14 9BU

In person

Download the Blue Badge application form (PDF, 117KB). Take the finished form to any of these offices:

  • Bury St Edmunds Registration Office, 7 Angel Hill
  • Ipswich Register Office, St Peter House, 16 Grimwade Street
  • Stowmarket Town Council, Milton Road
  • Sudbury Town Hall, Market Hill
  • Suffolk Coastal District Council, Woodbridge Library, New Street
  • Suffolk Coastal District Council, Felixstowe Library, Crescent Road
  • Waveney District Council, Marina Centre, Lowestoft
  • Waveney District Council, Beccles Library, Blyburgate
  • Ipswich Borough Council Customer Services Centre, Princes Street, Ipswich IP1 1BZ.  
    Drop off service only, anything handed in will be sent securely to the Blue Badge Team. If you would like your documentation verified, please visit Ipswich Register Office, Grimwade Street.

If you have any issues, contact us on 0808 800 4005, option 2.

We need a photocopy of:

  • Proof of identity (a document showing who you are). This could include your:
    • driving license (in date, full license)
    • passport
    • HM Forces ID card
    • ID card for foreign nationals
    • certificate of British nationals
    • birth certificate
  • Proof of address (a document showing where you live), dated within the last 12 months. This could include:
    • a council tax or utility bill
    • a benefit, pension, hospital or GP letter
  • Passport style colour photograph taken in the last 12 months with your name clearly printed on the back.
  • Lasting Power of Attorney Health and Welfare evidence, if the badge needs to be sent to the appointed power of attorney.

A document can't be used twice. For example, a driving license can't be used to show where you live, and who you are. 

If you automatically qualify for a badge we will need a copy of one of the documents below:

  • Certificate of Visual Impairment confirming severely sight impaired 
  • Personal Independence Payment (PIP) award letter dated within the last 12 months. It must include the front page and the one showing you receive 8 points or more under the ‘moving around’ descriptor in the ‘mobility component’ section
  • Higher Rate Mobility Component of Disability Living Allowance award letter, dated in the last 12 months
  • War Pensioners’ Mobility Supplement Award letter, dated in the last 12 months
  • Armed Forces and Reserve Forces (Compensation) Scheme within tariff levels 1-8 (inclusive) award letter

Once payment and any evidence needed has been received, it can take up to 6 weeks to issue your badge if you apply online, and up to 10 weeks for paper applications. If you don't hear anything during this time it's because we're dealing with your application. 

If we need any more information from you, we'll contact you.

Track your application

As part of the application, you may be asked to attend an Independent Mobility Assessment. This will look at how you go about daily activities, to see if you are able to get a Blue Badge. If one is needed, you will be notified by letter or email offering an appointment date.

Please note that once your appointment has been booked and confirmed if you fail to attend you may be charged a fee.

Reapply for a Blue Badge

All expired badges should be returned to us. New ones must not be displayed until they are in date, as you could be fined.  

When to reapply for a badge

We recommend that you apply for a new Blue Badge 12 weeks before your existing badge expires. (If you haven't received a reminder letter, please contact 0808 800 4005, option 2)

If the existing Blue Badge was not issued by us, please apply for a new badge

What we need from you if reapplying for a badge

We only need the following if any details have changed since your last application. 

  • Proof of identity 
  • Proof of address 
  • A new colour photograph if the picture on your present badge is not an exact likeness and/or you would not be identified as the badge holder by an enforcement officer
  • If you are applying under the automatic criteria, you will need to provide photocopied evidence of your mobility benefit

The easiest way to give us these details is to send us scanned copies via email to bluebadgeteam@suffolk.gov.uk.

Please post expired badges to:

Blue Badge Team
Suffolk County Council
PO Box 258
Stowmarket
IP14 9BU

You can hand in badges to any of the following offices:

  • Bury St Edmunds Registration Office, 7 Angel Hill 
  • Ipswich Register Office, St Peter House, 16 Grimwade Street
  • Stowmarket Town Council, Milton Road 
  • Sudbury Town Hall, Market Hill
  • Suffolk Coastal District Council, Woodbridge Library, New Street 
  • Suffolk Coastal District Council, Felixstowe Library, Crescent Road
  • Waveney District Council, Marina Centre, Lowestoft
  • Waveney District Council, Beccles Library, Blyburgate
  • Ipswich Borough Council Customer Services Centre, Princes Street, (Drop-off service only, documents will be sent securely to the Blue Badge Team.)

A Blue Badge holder has died

If a Blue Badge needs to be returned because the holder had dies please let us know as soon as possible

Report the death of a Blue Badge holder

Reporting a badge lost or stolen

If your Badge has been lost or stolen, you must let us know as soon as possible by completing our online form

If your badge is found after you have reported it lost or stolen, it can no longer be used and should be posted to the Blue Badge Team:

Blue Badge Team
Suffolk County Council
PO Box 258
Stowmarket
IP14 9BU 

A replacement badge will be considered once we have validated details of your old one. We do not accept responsibility for any expenses you may incur as a result of not having your badge for a period of time. The decision to issue or refuse a replacement Blue Badge rests with us. 

We work closely with other local authorities and parking services to reduce Blue Badge misuse. Old badge details will be passed to parking enforcement teams, who have access to a central database and may wish to make further enquiries (such information sharing is exempt under the Data Protection Act 1998).

Changing the badge details 

Let us know if you have moved address or changed your name using our online form.

Your appeal must include new information from a Health Care Professional detailing your condition/s and how this/these impact your mobility. Please send us your reasons in writing within 1 calendar month of the date of your refusal letter with any additional supporting information.

The application will be reviewed and, we may ask you to attend an appointment with our independent mobility assessor (if we have not done so already).

Blue Badge scheme rules

See Using your Blue Badge correctly (PDF, 1.62MB) and your rights and responsibilities as a Blue Badge holder. 

Disabled spaces in the UK

Parkopedia, lists all the car parks in the UK, letting you check before you travel if there are disabled parking areas.

Using your Blue Badge in other countries 

You should always check if you are able to use your Blue Badge in the country you are visiting before travelling.  

Using your non-European Blue Badge in the UK 

We recommend that you contact the parking enforcement teams of the district and borough councils in the areas you will be visiting. They will be able to tell you if you can use the badge in the areas they are responsible for.