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Blue Badge disabled parking

How to apply, replace, renew, change details on a Blue Badge, and how much they cost.

A Blue Badge helps you park nearer to where you need to be if you have a disability. 

Before you apply

  • Check who can get a Blue Badge.
  • Have all the relevant documents needed to support your application ready so that you can upload them during the application process.
  • Please provide your email address. We will contact you if any information is needed, to let you know if the application has been successful, and to give details about how to make payment.

All successful applications cost £10.

We will ask for this payment if your application is successful. 

You can pay:

  • using our online payments portal
  • by phoning 0800 090 2911 which is available 24 hours a day. You will need the unique Blue Badge reference number.

You can apply online for you or someone else.

Apply for or renew a Blue Badge at GOV.UK

You cannot save the application and return to it later. You'll need to complete it when you start.

If you're an organisation or applying under special rules (e.g. terminally ill) contact the Blue Badge Team on 0808 800 4005 (option 2) for further assistance.

Before you start

You’ll need:

  • the details of your current Blue Badge (renew only)
  • a coloured passport style photograph, no more than 12 months old
  • your National Insurance number
  • proof of identification (passport, birth certificate, driving licence)
  • proof of residency / address (dated within the last 12 months)
  • proof of your benefit award (if applicable) e.g. PIP, Higher Rate Mobility DLA
  • any documents related to your condition (diagnosis letters, hospital correspondence)

You'll also need to provide further details if you:

  • use any mobility aids
  • take any medication for your condition (prescription list)
  • have had any treatments for your condition and the names of the healthcare professionals that have treated you

Watch a guide on how to apply for a blue badge on GOV.UK 

All expired badges should be returned to us. New ones must not be displayed until they are in date, as you could be fined.

When to renew a badge

We recommend that you apply for a new Blue Badge 8 weeks before your existing badge expires. All applicants are required to complete a full application each time they apply.

  • Proof of identity (a document showing who you are). This could include your:
    • driving license (in date, full license)
    • passport
    • HM Forces ID card
    • ID card for foreign nationals
    • certificate of British nationals
    • birth certificate
  • Proof of residency (a document showing where you live), dated within the last 12 months. This could include:
    • a council tax or utility bill
    • a benefit, pension, hospital or GP letter
  • Passport style colour photograph taken in the last 12 months.
  • Lasting Power of Attorney Health and Welfare evidence, if the badge needs to be sent to the appointed power of attorney.

A document can't be used twice. For example, a driving license can't be used to show where you live, and who you are. 

If you automatically qualify for a badge we will need to see the relevant evidence from one of the documents below:

  • Certificate of Visual Impairment confirming severely sight impaired 
  • Personal Independence Payment (PIP) award letter dated within the last 12 months. It must include the front page and all pages showing the breakdown of points you have been awarded and include the dates the award is valid from and to.
  • Higher Rate Mobility Component of Disability Living Allowance award letter, dated in the last 12 months
  • War Pensioners’ Mobility Supplement Award letter, dated in the last 12 months
  • Armed Forces and Reserve Forces (Compensation) Scheme within tariff levels 1-8 (inclusive) award letter

If you are unable to upload your documents, please scan and email them to us at bluebadgeteam@suffolk.gov.uk or alternatively please send photocopies to us (not originals) by post to:

Blue Badge Team
Suffolk County Council
PO Box 258
Stowmarket
IP14 9BU

Or in person to:

  • Bury St Edmunds Registration Office, 7 Angel Hill
  • Ipswich Register Office, St Peter House, 16 Grimwade Street
  • Stowmarket Town Council, Milton Road
  • Sudbury Town Hall, Market Hill
  • Suffolk Coastal District Council, Woodbridge Library, New Street
  • Suffolk Coastal District Council, Felixstowe Library, Crescent Road
  • Waveney District Council, Marina Centre, Lowestoft
  • Waveney District Council, Beccles Library, Blyburgate
  • Ipswich Borough Council Customer Services Centre, Princes Street, Ipswich IP1 1BZ.  
    Drop off service only, anything handed in will be sent securely to the Blue Badge Team. If you would like your documentation verified, please visit Ipswich Register Office, Grimwade Street.

If you require any further assistance regarding the Blue Badge application process please call us on 0808 800 4005 (option 2).

Once payment and all evidence needed to support your application has been received, it can take up to 6 weeks to issue your badge. If you don't hear anything during this time it's because we're dealing with your application.

If we need any more information from you, we'll contact you.

As part of the application, you may be asked to attend an Independent Mobility Assessment. This will look at how you go about daily activities, to see if you are able to get a Blue Badge. If one is needed, you will be notified by letter or email offering an appointment date.

Please note that once your appointment has been booked and confirmed if you fail to attend you may be charged a fee.

Please post expired badges to:

Blue Badge Team
Suffolk County Council
PO Box 258
Stowmarket
IP14 9BU

You can hand in badges to any of the following offices:

  • Bury St Edmunds Registration Office, 7 Angel Hill 
  • Ipswich Register Office, St Peter House, 16 Grimwade Street
  • Stowmarket Town Council, Milton Road 
  • Sudbury Town Hall, Market Hill
  • Suffolk Coastal District Council, Woodbridge Library, New Street 
  • Suffolk Coastal District Council, Felixstowe Library, Crescent Road
  • Waveney District Council, Marina Centre, Lowestoft
  • Waveney District Council, Beccles Library, Blyburgate
  • Ipswich Borough Council Customer Services Centre, Princes Street, (Drop-off service only, documents will be sent securely to the Blue Badge Team.)

A Blue Badge holder has died

If a Blue Badge needs to be returned because the holder had died please let us know as soon as possible.

Report the death of a Blue Badge holder

Reporting a badge lost or stolen

Contact us as soon as possible if your Badge is lost or stolen by completing our online form

If your badge is found after you have reported it lost or stolen, it can no longer be used and should be posted to the Blue Badge Team:

Blue Badge Team
Suffolk County Council
PO Box 258
Stowmarket
IP14 9BU 

A replacement badge will be considered once we have validated details of your old one. We do not accept responsibility for any expenses you may incur as a result of not having your badge for a period of time. The decision to issue or refuse a replacement Blue Badge rests with us. 

We work closely with other local authorities and parking services to reduce Blue Badge misuse. Old badge details will be passed to parking enforcement teams, who have access to a central database and may wish to make further enquiries.

Suffolk County Council is committed to protecting your privacy and will treat your personal data in line with the General Data Protection Regulation (GDPR) and subsequent, revised UK data protection law. Read our Blue Badge privacy notice for more information.

Changing the badge details 

Let us know if you have moved address or changed your name using our online form.

Your appeal must include new information from a Health Care Professional detailing your condition/s and how this/these impact your mobility. Please send us your reasons in writing within 1 calendar month of the date of your refusal letter with any additional supporting information.

The application will be reviewed and, we may ask you to attend an appointment with our independent mobility assessor (if we have not done so already).

Blue Badge scheme rules

See Using your Blue Badge correctly (PDF, 1.62MB) and your rights and responsibilities as a Blue Badge holder. 

Disabled spaces in the UK

Parkopedia, lists all the car parks in the UK, letting you check before you travel if there are disabled parking areas.

Using your Blue Badge in other countries 

You should always check if you are able to use your Blue Badge in the country you are visiting before travelling.  

Using your non-European Blue Badge in the UK 

We recommend that you contact the parking enforcement teams of the district and borough councils in the areas you will be visiting. They will be able to tell you if you can use the badge in the areas they are responsible for.