Just One Service Mental Health Support (Lowestoft and Waveney)

Mental health advice and support services for 0-25 in Lowestoft and Waveney
Just One Norfolk logo

What is the Just One Service?

The Just One Service is where families and young people in Lowestoft and Waveney go to access CAMHS (Children and Adolescence Mental Health Services).

Call the Just One helpline for mental health and emotional wellbeing information, advice and support, and ask any questions or concerns about yours or your child's health, wellbeing or development. 

Their clinical team are able to support you over the phone, via video call or text, and work with you to understand how best to support you.

How do I contact the Just One Service?

Call Just One on 0300 300 0123 or text 07520 631590

The helpline is open Monday – Friday 8am to 6pm and 9am to 1pm on Saturdays. 

Go to the Just One Norfolk website to find out about mental health support services in Lowestoft and Waveney. The website has useful self-care tips for families.

You can also find useful emotional wellbeing information on common mental health issues and search supports services throughout Suffolk on the Emotional Wellbeing Gateway website.

If you live in East and West Suffolk

If you live in East or West Suffolk you should contact the Emotional Wellbeing Hub which is the equivalent service in this area of Suffolk.

Urgent Mental Health Crisis Support 

For urgent mental health support, contact: 

  • NHS Mental Health Crisis Support Line call 111 and press option 2.

  • Contact the Samaritans 

  • If it's a life-threatening emergency call 999.

Other wellbeing support services for children and young people

Young People can find emotional wellbeing support, information and advice on The Source website and through Kooth online counselling service.

Find a list of all other help and support available.

Parents and school staff

For advice on challenging emotional wellbeing issues in children and young people, such as anxiety and low mood, please take a look at the information and online workshops available on the Emotional Wellbeing Gateway and Wellbeing in Education websites.