How adult social care can help

Adult social care in Suffolk, care and support assessments, housing support, care homes, advocacy, DoLS, moving from children's services and how to contact us.

All pages in this section

How adult social care works

Find out what social care is, the types of social care available in Suffolk, and how to access the right care and support for you or someone you look after.

Care and support assessment

Find out what a care and support assessment is, who it's for, how it works, and whether you need to request it.

Homelessness and housing support

What to do if you’re at risk of becoming homeless, you’re already homeless or need emergency accommodation for tonight.

Independent Living Suffolk (ILS)

Find advice, guidance and support to improve or adapt your home, ensuring you can live safely and comfortably.

Care homes and supported accommodation

Your care home and supported housing options, including how to search for care homes in Suffolk.


Find out what advocacy means and how to get advocacy for yourself or someone you look after.

Mental Capacity and Deprivation of Liberty Safeguards (DoLS)

Find information about the Mental Capacity Act, Deprivation of Liberty Safeguards (DoLS), training courses and how to get independent advice.

Health services in Suffolk

Find out who provides health services across the county, including the NHS and Clinical Commissioning Groups (CCGs).

Moving to or away from Suffolk

Find out how you can continue to receive social care services when you move to or away from Suffolk, known as continuity of care.

Suffolk Adult Care Portal

You can use the Suffolk Adult Care Portal to manage your social care relationship with Suffolk County Council.

Moving from children's to adult social care

Find out what support and help are available if you're transitioning from children's care services to adult social care.

Contact adult social care (Customer First)

How to contact adult social care in Suffolk, and what you can do to find help and support yourself online.

Adult social care: Coronavirus (COVID-19)

Find out how changes to care services in Suffolk could affect you, and how you should only contact us if it's urgent.

Mental health social work services in Suffolk

Suffolk County Council has developed a new Social Work Mental Health Service which will start from 1 April 2022.