Find out what accessibility standards we're working to, and how you can customise your experience of using our website.

Highways Reporting Tool

If you are unable to report a highways issue online using our interactive map, please contact us by phoning 0345 606 6171, emailing or by using web chat.

Accessibility statement

This website aims to conform to Level AA of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0.

These guidelines explain how to make web content more accessible for people with disabilities. Working with these guidelines will help make the web more user friendly for all.

Although we try to work to the accepted guidelines and standards for accessibility and usability, it may not always possible to do so in all areas of the website.

As well as this, the use of third-party applications may cause accessibility barriers for some visitors.

We are continually searching for ways to bring all areas of the site up to the same level of overall web accessibility.

Text size

We have used your browser's default font size, the equivalent of 16px, as our baseline.

If you need to adjust the text size holding down the CTRL key and press either the -, or + key.

Web browsers

This site has been built using HTML5 and CSS3 and displays adequately in Internet Explorer 8.

The use of a modern, secure web browser is strongly recommended.

Contact us

If you experience any difficulty in accessing our website, please contact us.

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