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Find out more about severe weather in Suffolk, including how to prepare.
On Friday 3 October 2025 we launched our new fire service incidents page.
This replaces our old incidents map page, and shows a selection of significant fire incidents in Suffolk.
The new page includes details such as the incident:
We've also added different ways for you to find the incident information you need, such as:
The page is formatted using rows and columns of cards. If you click or tap on a card, you'll be able to see more information about the incident. This may include images or related fire information, for example recruitment or fire safety campaign content.
The new fire service incident page was designed based on research. This included:
We learned a lot from this research, such as the:
Importantly, there was not a strong need for fire incident details to be presented on an interactive map (which is hard to make accessible).
Could this not be replaced by a list? The map is not necessarily important.
As a result, we focused on creating a simple, scannable card-based design. This approach is used by several other fire services.
Thank you to everyone who submitted user feedback or took part in our user survey and testing.
Our aim is to continually improve the new fire incidents page. You can help us by giving your feedback. If you tell us what you think, you can help us improve this page for everyone.
You can submit feedback at the bottom of every page on suffolk.gov.uk - simply scroll down and select the "How can we improve this page" button.