Highways quick guides

Highway emergencies

The Emergency Response Service operates 24/7 and ensures that high risk safety issues are dealt with or made safe as quickly as possible.

Community self-help scheme

The scheme was created with town and parish councils across Suffolk. It responds to their request to do more to improve their local areas by carrying out small maintenance tasks that Suffolk Highways doesn’t have the resources to complete.

Highway maintenance funding

Capital and revenue funding is used for maintaining the highway. This guide details levels of funding and how these funding sources are used for different maintenance activities. 

Cyclic and reactive drainage

Drainage cleansing activities are undertaken to keep highway drainage free flowing so surface water can drain away from roads and pavements.

Weed treatments

Weed treatments are undertaken to prevent spread which can cause a lot of damage to hard surfaces.  Some species of weed can be hazardous to the health of wildlife.

Grass cutting

Grass cutting operations start in May and run through to September each year and are undertaken to keep visibility and to ensure road and pavement widths are not reduced.

Highways reporting tool

This guide explains how we strive to make a meaningful impact for highway users by delivering timely and appropriate responses to enquiries, effectively addressing concerns raised through report.

Winter service

Winter service is provided between October and April, to ensure the safe passage along a highway is not endangered by snow or ice.

Licensing

Our commitment to license temporary and permanent items placed on the highway. 

Enforcement

Our commitment to assessing concerns relating to unlawful interference of the highway.

Safety defect service

Our commitment to ensuring that Suffolk’s roads, pavements and other highway infrastructure remain safe.

Traffic Regulation Order (TRO)

A legal document made by a local authority in the UK to manage traffic movement and parking on roads. TROs are used to implement a wide range of traffic controls and restrictions.

Trees and hedges

Trees and hedges are an important amenity for both the public and wildlife; however, they can pose a risk to highway users if they become weakened or damaged, or if they encroach onto pavements, roads, or visibility splays

Live chat

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