Check @suff_highways on Twitter for regular updates during winter.
Remember to park your vehicles with consideration and leave enough room so that our vehicles can grit the road.
This does not only apply to our vehicles, access is also needed for emergency service vehicles to pass safely.
Check which roads are gritted
Suffolk Highways is responsible for the delivery of this service in Suffolk except for trunk roads, which is the responsibility of Highways England. The winter season runs each year from 1 October to 30 April.
To view Suffolk Highways gritting routes, please visit one.network.
What do we treat?
Priority 1 routes (approximately 1259 miles) 37 routes:
- All A and B roads
- Roads to 24 hour fire stations, accident and emergency hospitals, main bus and rail stations - where the road meets the public highway
- All roads where the traffic flow exceeds 4000 vehicles a day
- Bus services that operate a 5 day a week service (where practicable)
- Long hills in excess of 5% gradient (where practicable)
Priority 2 routes (843 miles) 34 routes:
- Other bus routes where the service level is 5 days a week in the school term, and a public service licensed vehicle is used (where practicable)
- Roads leading to rural villages
- Access to other schools
When do we treat?
Priority 1 routes:
- The objective is to complete the treatment of priority 1 routes 1 hour before the onset of the hazardous conditions under 1 Celsius and within 2½ hours of starting the treatment
- Timing is calculated from starting from the depot to completion of salting
Priority 2 routes:
- Treatments on priority 2 routes are carried out when the forecast predicts there to be a longer period of hazardous conditions
- Treatment will normally be carried out in the morning with the view to completion by 7:30am and the commencement of the main commuter traffic flow
Combined, these routes cover approximately 51% of all roads maintained by Suffolk County Council. Find out more in our winter service plan (PDF, 1.81 MB).
How we keep roads free from snow and ice
We decide to spread salt on the roads by working closely with our weather forecaster, and use information from our own weather monitoring stations.
What does salting do?
Spreading salt on the roads helps to prevent or remove ice. However, it becomes less effective as temperatures reduce.
In exceptionally low temperatures, salt may have little or no effect. In these cases it may be necessary to spread grit to give more grip on the ice, rather than trying to melt it.
When snow is more than 50mm deep, it needs to be mechanically removed by ploughing or digging. There are practical limitations to what can be achieved, and priority is always given to roads carrying the most traffic or important bus routes.
Watch: How we keep roads free from snow and ice during winter
You can also:
- visit the Highways England website for information about travel and possible transport disruption
- go to the Met Office website to see the latest weather report
Grit bin information and community involvement
Suffolk Highways will only consider requests for new roads to be added to the gritting routes, new grit bin requests or requests to refill the grit bins from the relevant parish, town or district council.
Grit bins
We stock 2100 grit bins across the county at important locations, such as the bottom of hills, or on junctions on minor roads. Read more about grit bins.
Grit bins are owned by parish/town/district councils and to ensure that the contents of grit bins are used to make roads safer, we ask these organisations to monitor how and where the grit is used. We will therefore only accept requests to refill grit bins from them.
Community involvement
Information on how local communities can get involved with snow clearance activities can be found in our Community Preparedness - Winter Gritting pack (PDF, 1.19MB).
Clearing snow or ice at home
You can clear snow and ice on the pavement outside your property or from public spaces. It's unlikely you'll be sued or held legally responsible for any injuries on the path if you have cleared it carefully - follow the snow code (PDF) when clearing snow and ice.
How we deal with snow
Snow ploughing is carried out in severe snow conditions. We do this to keep the most important roads passable (this is normally confined to the busier A class roads). There could be considerable delay in clearing snow from some minor roads.
To supplement our own resources, we call on farmers and contractors across the county to help with clearing snow and ice during the winter months on roads where we can not plough. All our farmers and contractors sign up to a snow clearing contract. Suffolk Highway is always willing to consider applications from farmers and contractors who have suitable machinery available for hire with operators, during the winters of 2019 to 2023.
Further details can be found via - Snow Clearing Contract Information.
We also clear snow from heavily used pavements. Priority is given to:
- main shopping streets in town centres
- other town pavements
- well used cycle tracks
Frequently asked questions (FAQ)
Why are some roads treated and some are not?
Our 38 vehicles grit 52 per cent of the road network. Suffolk is a large geographical area and weather conditions and road surface temperatures can vary across the road network on the same night. Suffolk has therefore been divided into 4 (West Suffolk, Central Suffolk, Ipswich and Coastal) and each of these has a separate weather forecast based on weather station data (there are 11 weather stations around the county) and treatments are tailored to different weather conditions. Therefore, there may be occasions when we grit some parts of the county but not others.
How do we decide when treatment is needed?
At midday every day during the winter period (1 October to 30 April), our team of decision makers receive a weather forecast. Treatments are planned on a forecast of a road surface temperature trigger of 1 degree C or less - this is different to the air temperature which can be noticeably higher. They use the forecast to decide whether to send out the gritters, in which areas and how much salt needs to be spread. We check the forecast at 5am, midday and 6pm to help us make the decision about when to go out or to alter any previous decision as road surface temperatures can dip below 1 degree C overnight. Our gritters will usually go out after evening rush hour when the roads are quieter – but can go out throughout the night depending on the weather. We aim to complete all salting 1 hour prior to the onset of the hazard.
Why are some gritters not spreading salt?
Our gritters are far more sophisticated than they were years ago. Rather than spraying salt in all directions, the computer-controlled mechanics now dispense the required amount of salt directly down on to the road and can do so at a certain angle. The drivers can control the direction of salt and the width of spread to ensure the whole carriageway is covered even if the vehicle is driving down one side only. This also happens on a roundabout.
Gritters won’t start gritting the moment they leave the depot – all our drivers have specific routes and the vehicle may not have reached the starting point of its treatment route or may be returning to the depot at the end of its route or to refill.
Each gritting vehicle has a GPS system which tracks its route, speed, whether it is spreading salt, and if so, the amount being spread. The date and time a vehicle was on a certain road and what it was doing is always recorded. Drivers will alert the Duty Manager at each depot should there be a road closure and the vehicle need to deviate from its usual route.
Does salting on a road prevent the formation of ice?
Spreading salt on the roads lowers the freezing point of water, helping to stop ice from forming. However, in exceptionally low temperatures (below -8C), salt may have little or no effect. Always check the advice of the emergency services before heading out - even when roads have been gritted, road users must still travel with care as the roads may still be slippery.
Does the county have enough salt?
The county has the capacity to hold sufficient stock for an average winter. We will start the winter season at full stock capacity which is approximately 24,000 tonnes of salt, more salt can be ordered in if required.
What type of salt is used?
De-icing salt 5mm sodium chloride (rock salt) in compliance with BS3247:2011
How do you ensure that Suffolk Highways does not run empty on salt?
We have a constant record of how much salt we currently have, and we are in contact with national suppliers to monitor deliveries. Stock levels are recorded on a regular basis throughout the winter season and reported to central government. The stock information provided to central government has been used to ensure that deliveries of salt are distributed to the local authorities who are most in need of supplies to prevent authorities running out of salt at times of shortage.
How is salt effective?
Water freezes when it reaches 0C. Salt mixed with water or moisture lowers this freezing point. The colder the temperature and the more water present, the more salt is required to lower the freezing point. The effectiveness of salt begins to lessen at about -3/4C, and by -6C the quantity of salt required to remove snow or ice becomes ineffective. A small handful of salt (approximately 20g) can treat approximately 1m/3ft squared of cleared surface. If snow and ice have already formed on the roads and pavements, then adding salt will not help because there is no direct moisture for the salt to dissolve into. Snow and ice must be manually removed first.
What has been the salt usage for the last few years?
- 2013-14 – 9,471 tonnes
- 2014-15 – 15,685 tonnes
- 2015-16 – 8,465 tonnes
- 2016-17 – 12,547 tonnes
- 2017-18 – 28,097 tonnes
If the treatment has been undertaken, why is there still snow and ice on the road?
Treating the roads and spreading salt does not guarantee that the roads will be free from ice and snow. Salt requires the friction of the traffic to work it through the snow. Salt works by reducing the freezing temperature of water. Snow and ice are solids which need to be broken down/melted by traffic movement. On quiet roads, there may not have been enough traction to ‘activate’ the salt.
Our larger gritting lorries can be fitted with snow ploughs and are used as required to remove the heavy dumping of snow from the roads. The plough must have a clearance above the road to protect the road surface and to ensure the vehicle can manoeuvre around. This does leave a layer of snow on the roads. No guarantee can be given that roads will always be completely clear of ice or snow.
Whats the duration of a treatment?
We aim to complete each grit run within 2.5 hours. This is timed from the depot gates to end of gritting route.
What should I do if a salt spreader was travelling too fast to be safe?
Contact the Customer Service Centre on 0345 606 6171 and tell us when and where this happened, and we will investigate your concerns. When spreading, salt spreaders should travel at no more than 35mph.
How many miles do Suffolk Highways treat?
Approximately 1,259 miles / 2,015 kilometres.
Does Suffolk Highways carry out private gritting?
Suffolk Highways does not undertake the salting of private roads or non-highway areas except in exceptional circumstances where there are a high number of vehicle movements to an individual location such as a hospital or bus station.