"We need to value difference and the local voice. Understanding local difference enables the delivery of services which genuinely level up communities.” Local Government Association, 2021
The role of communities in improving health and wellbeing is receiving more attention in health policy and practice, reinforced by the experience of people during the COVID-19 pandemic. This is to be welcomed as the places people live, their social connections and having a voice that is heard in local decisions, are factors that contribute to health and wellbeing. As part of this recognition, more emphasis is being placed on the value of place-centred partnerships and asset-based approaches to involve and support local people to live healthier and more fulfilled lives.
The reasons for this include that:
- The communities where people are born, live, work and socialise have a substantial influence on health. Although estimates vary about how much influence, these factors have a much greater influence on health and wellbeing than health services.
- There are many strengths and ‘assets’ within communities that can be mobilised to promote health and wellbeing. This approach centres on a focus of ‘look what we’ve got’ rather than a deficit approach concentrating on ‘what’s missing?’.
- Health inequalities are continuing to widen, and evidence suggests focusing on building healthy, resilient, connected, and empowered communities is an important way of improving the health of those with the poorest health faster.
- Evidence such as that from the National Institute for Health and Care Excellence (NICE) states the importance of community engagement as a strategy for health improvement. Communities have great knowledge and insight regarding what they need from health services, and what works – for them - so involvement can lead to more effective services that better meet the community members’ needs.
- Empowering people to use their strengths and capabilities can have wider benefits such as people remaining independent for longer, reducing the impact of social isolation and loneliness, and delaying the need for more complex services and care.
However, this will be challenging for many of us. It will require all system partners to be brave enough to have ‘learning conversations’ with residents. It will require a movement away from doing things ‘to and for’ people, towards a shared approach which accentuates ‘listening’ and where things are done ‘with’ and ‘by’ people and communities. This is a paradigm shift in how we think and work.
Fortunately, there is a long history and expertise in local government and the voluntary sector regarding working with communities which can be drawn on. Considering this, the Board have asked our Collaborative Communities Board – a board with members closest to our communities – to take this forward. We have asked them to work together and across our integrated care systems to explore good practice and find inventive ways to gain insights into people’s lives and lived experiences to improve health and wellbeing. We are also tasking those working in our other three priority areas – work and health, public mental health, children, and young people – to find ways to listen to the voices coming from business, have conversations that support mental wellbeing, and hear the priorities of our young people.
As already indicated, this transitional strategy is primarily about preparing us for the future, a future where shared working with our communities and partners becomes the norm. We acknowledge that there are challenges in getting voice and engagement right and ensuring it is inclusive and meaningful as it is only too easy to perpetuate the unequal experience of specific groups, especially those with protected characteristics such as ethnicity, sex and disability. This is why we recommend that this strategy seeks to put down the foundations and take the initial steps toward this change in thinking and behaviour about how we work together, provide services, talk about health and wellbeing, and measure success.
So this year we ask that the Collaborative Communities Board and our working groups start to develop their approach and consider how to tackle the substantial amount of groundwork necessary to develop meaningful engagement and partnerships with local people and communities. This will include identifying key community members/influencers and building capacity within the community as well as considering how we can work towards meaningful engagement, i.e., seeing the community as a co-partner and a co-leader.
There were also several cross-cutting themes identified during the workshops.