Cost of living support

Find out what help is available to support you through the cost of living crisis.

Cost of living support logo

Help for households through the ongoing cost of living pressures

The Government website has lots of resources and links to support you and your family at this time.

Suffolk Infolink details all the support in your community which is local to you and through various national charities and organisations.  It also links to national and local websites providing advice and tips which you may find useful.

Benefits, money and debt

There is help available to support you

If you are struggling financially, there are grants available which you may be eligible to apply for which can help lessen the burden.  The following support is administered by Suffolk County Council:

How to access support

Support for children during school holidays

Where a child is eligible for income related free school meals, families will be contacted directly by their child's school regarding supermarket voucher grants, available to them during the school holiday from October 2022 until March 2023. Further information will be available from your school on what support is being offered.

Where a child is not eligible for free school meals because they are not attending a state funded school, a family can seek support directly from the Local Welfare Assistance Scheme

Make a direct application

You can make an application to the Household Support Fund directly through the Local Welfare Assistance Scheme. The Local Welfare Assistance Scheme (LWAS) helps those experiencing financial hardship. There are lots of reasons why you may be in hardship and if you are eligible, we can provide financial help. The scheme is not intended as emergency aid and only one application can be made per household.

 To make an application please visit the Local Welfare Assistance Scheme webpage.

Housing support via District and Borough Councils

If you need further help with housing support, it is recommended that you discuss your circumstances with your local Housing Needs Team so they can help identify what options may be available to you and the support required. Please note, the team are unable to support with mortgage assistance as part of the Household Support Fund. To contact your local housing team, please visit:

The Local Welfare Assistance Scheme (LWAS) helps those experiencing financial hardship. There are lots of reasons why you may be in hardship and if you are eligible, we can provide financial help.

 

To receive help from LWAS you must:

  • Be able to demonstrate you are in financial hardship
  • Live in Suffolk
  • Be 16-years old or over (living independently)
  • Not be subject to immigration control or have no recourse to public funds
  • Have a combined household income of £25,000 a year or less?
  • Have less than £500 available in any current and/or savings accounts across the household
  • Have not made an application in the previous 6 months

 

The scheme is not intended as emergency support and only one application can be made per household. LWAS is not intended as long-term support. The quickest way to make an application is via the webform, using your smartphone, tablet or computer. If you have all the information required to make an application the webform will take approximately 15 minutes to complete.

 

For more information about the Local Welfare Assistance Scheme and to make an application please visit the Local Welfare Assistance Scheme webpage.

Food and essentials

  • Foodbanks in Suffolk - To note that some require referrals
  • Find a pop-up or top up shop - These are for anyone struggling financially to buy food. No referral needed just bring an empty shopping bag.  £2 a bag for lots of groceries available at various locations across Suffolk
  • Period products are available for free through the Pride and Periods scheme in selected Suffolk Libraries

 Fuel and energy

  • Do you use Oil for your heating? Over 46,000 households in Suffolk do.  You may benefit from Community Action Suffolk's community oil buying scheme.  You can opt to receive the oil delivery and pay for it over 12 months to help spread the costs.  For more information visit the Community Action Suffolk website.
  • Oil buying clubs in Suffolk could help reduce the amount you pay as group buying yields better deals. Search for your nearest on the Oil Club website.
  • The Government website has information on help that you could be entitled to which will help with energy bill payment 
  • The Warm Homes Suffolk programme helps Suffolk residents to make it cheaper to heat their homes through various energy efficiency measures

Housing costs

  • Government support website - Help for Households
  • Your local District or Borough Council will be able to support you with housing advice if you do not live in privately owned or rented property

What specific help is available where I live?

Scams

Please be aware that scammers take advantage of people when they are vulnerable.  You may find yourself more susceptible to scams when distracted and worried about your financial situation.  

Be scam aware

Follow Suffolk County Council's Trading Standards on social media to see the most up to date advice and scams circulating

  • Like Suffolk Trading Standards on Facebook.
  • Follow Suffolk Trading Standards on Twitter.
  • Follow Suffolk Trading Standards on Instagram.
  • Subscribe to Suffolk Trading Standards on YouTube.

Your mental health

Your mental health may suffer if you are worried about the cost of living pressures.  We have advice and guidance to support you through the challenges on Suffolk Infolink.

It is important that you do not feel alone, and continuing connections in your local community can be helpful in keeping you active and involved.  You can find groups, activities and support in your local area by adding your postcode in to Suffolk Infolink

Helpful resources