ChatHealth is an easy way for young people (aged 11-19 years) to confidentially ask for help about a range of issues, or make an appointment with a school nurse, by sending a text message.
This service is provided by Suffolk County Council's School Nursing Service covering all of Suffolk including Lowestoft and Waveney and aims to provide timely and convenient access to confidential health advice for students, including issues about
- Sexual health
- Emotional health and wellbeing
- Bullying
- Healthy eating
- Smoking, drugs and alcohol
- Self harm
- General health concerns
School Nursing Chathealth text service
Carers
If you are a carer of a young person, you can use ChatHealth to seek help, advice or support about a range of issues which maybe affecting you or your child.
Text a School Nurse on 07507 333356
Texts are free of charge. The service is available Monday to Friday, 9am to 4:30pm, excluding bank holidays.
Young people
If you are aged between 11 and 19, you can confidentially text ChatHealth to ask for help about a range of issues or make an appointment with a school nurse. You can also find out how to access other local services including emotional support or sexual health services.
Text a School Nurse on 07507 333356
Texts are free of charge. The service is available Monday to Friday, 9am to 4:30pm, excluding bank holidays.
Out of hours
Anyone who texts the service out-of-hours receives an automatic reply message that explains where to get help, and when they can expect a response. Texts are normally replied to within one working day.