Read our updates in response to the coronavirus (COVID-19) pandemic.
Don't know where to start?
You can use our Request for Support form to:
- find information to help you stay independent
- request social care support if you need it
- contact adult social care if you already receive help
Please note this link will take you to our Suffolk Adult Care Portal.
Completing the form will take about 15 minutes.
Getting help in a crisis
If you have a social care emergency and need urgent assistance please call Customer First on 0800 917 1109.
Outside of normal working hours this number will divert to the Emergency Duty Service. They can deal with anything that can't wait until the next working day.