Care and support for adults

Find support to live independently, help to stay at home, adult social care, paying for care, help for carers, reporting abuse and working with us.

Read our updates in response to the coronavirus (COVID-19) pandemic.

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Getting help in a crisis

If you have a social care emergency and need urgent assistance please call Customer First on 0800 917 1109.

Outside of normal working hours this number will divert to the Emergency Duty Service. They can deal with anything that can't wait until the next working day.

For non-urgent social care enquiries find out how to contact adult social care for support. 

If you’re concerned about someone's health in general, contact a healthcare professional such as your GP, NHS 111 or for emergency situations 999.

Adult care and support

Where to start: adult care and support

Start here for guidance if you're looking for social care or support for an adult in Suffolk.

Self-assess your needs

You can self-assess your care and support needs to find help to live independently and request more support if you need it.

Help to stay at home

How to live independently at home, including equipment and adaptations, meals, personal assistants, money and debt advice, and returning home from hospital.

Keep well and active

Find support to stay healthy, social and independent in your community, including advice on volunteering, work, falls, disabilities and mental health.

How adult social care can help

Adult social care in Suffolk, care and support assessments, housing support, care homes, advocacy, DoLS, moving from children's services and how to contact us.

Paying for care

How social care is paid for, calculate your care costs, deferred payment agreements, personal budgets and direct payments.

Caring for someone

Help for carers, financial and wellbeing support, carer's assessment, respite, Family Carers Emergency Plan, events and updates.

Protecting people at risk of abuse

Report abuse of an adult, the Multi-Agency Safeguarding Hub (MASH) and support for people at risk of radicalisation.

Working with Adult and Community Services

Our approach, policies and procedures, research governance, the Suffolk Professional Portal, and how you can help improve services.