Care and support for adults

Find support to live independently, help to stay at home, adult social care, paying for care, help for carers, reporting abuse and working with us.

Read our updates in response to the coronavirus (COVID-19) pandemic.

Young woman and older woman using a laptop while sat on the sofaDon't know where to start?

You can use our Request for Support form to: 

  • find information to help you stay independent 
  • request social care support if you need it
  • contact adult social care if you already receive help

Continue to Request for Support

Please note this link will take you to our Suffolk Adult Care Portal.

Completing the form will take about 15 minutes. 

Getting help in a crisis

If you have a social care emergency and need urgent assistance please call Customer First on 0800 917 1109.

Outside of normal working hours this number will divert to the Emergency Duty Service. They can deal with anything that can't wait until the next working day.

Adult care and support

Where to start: adult care and support

Start here for guidance if you're looking for social care or support for an adult in Suffolk.

Self-assess your needs

You can self-assess your care and support needs to find help to live independently and request more support if you need it.

Help to stay at home

How to live independently at home, including equipment and adaptations, meals, personal assistants, money and debt advice, and returning home from hospital.

Keep well and active

Find support to stay healthy, social and independent in your community, including advice on volunteering, work, falls, disabilities and mental health.

How adult social care can help

Adult social care in Suffolk, care and support assessments, housing support, care homes, advocacy, DoLS, moving from children's services and how to contact us.

Paying for care

How social care is paid for, calculate your care costs, deferred payment agreements, personal budgets and direct payments.

Caring for someone

Help for carers, carers assessments, health and wellbeing, financial support, breaks for carers, Carers UK resources and emergency planning for carers

Protecting people at risk of abuse

Report abuse of an adult, the Multi-Agency Safeguarding Hub (MASH) and support for people at risk of radicalisation.

Working with Adult and Community Services

Our approach, policies and procedures, research governance, the Suffolk Professional Portal, and how you can help improve services.

Report abuse of an adult

What to do if you think an adult is being abused or is at risk of abuse.