Local Welfare Assistance Scheme Privacy Notice

This page explains how the Local Welfare Assistance Scheme (LWAS) uses information about you when you make an application, and how we protect your privacy.

The processing of personal data is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018), collectively referred to as data protection law.

Suffolk County Council is the controller for the personal information that is being processed.

Contact details for the council’s Data Protection Officer and Compliance Manager can be found in the council’s corporate privacy notice, which is available on the council’s website.

The categories of information that we collect, process, hold and share include:

  • Personal information - such as your name, address, date of birth and where you live
  • Health information – such as those who have disabilities and special educational needs within your household
  • Financial details – such as your household income and savings
  • Benefits and employment details – such as your national insurance number and any benefits you receive
  • Household make-up – how many adults and children live in your household.

We collect this information to:

  • Make an assessment of eligibility for financial support
  • Make payments to successful applicants
  • Monitor usage of the Local Welfare Assistance Scheme to improve the service
  • Share information with other Suffolk local authorities to assess your eligibility for other financial support.

We collect and use your personal information to provide an effective Local Welfare Assistance Scheme and to meet our duties in administering services and funds from central government allocations.

SCC has robust processes in place to ensure the confidentiality of our data is maintained and there are stringent controls in place regarding access and use of the data. In some cases the law may require that personal information has to be shared with other agencies without prior agreement, this will be to protect people who may be at risk of harm.

Any personal information should be shared on the basis that it is:

  • necessary for the purpose for which it is being shared
  • shared only with those who have a need for it
  • accurate and up to date
  • shared securely and in a timely fashion
  • not kept for longer than necessary for the original purpose.

We keep personal data for as long as we need it to fulfil the purpose that it was collected for, and in line with any statutory or locally determined retention periods.

At the end of its retention period all personal data will be securely destroyed.

We do not transfer any personal data to any countries or international organisations outside of the EU or the EEA (European Economic Area), or any other country that does not have an equivalent level of data protection to the UK.

Personal data

For processing personal data, we rely on the following lawful basis:

    Special Category Data

    • UK GDPR Article 9(2)(g) – where processing is necessary for reasons of substantial public interest, specifically:
    • for statutory and government purposes (Schedule 1, Part 2, section 6, DPA 2018).

    We use some of your information to check your eligibility using the Department for Work and Pensions central government systems. We also use your information to check against data held within Suffolk County Council to qualify your applications.

    We may share your information with district and borough councils in Suffolk to check your eligibility for the Local Welfare Assistance Scheme and other future schemes that may be available from district and borough councils.

    We share this information to ensure:

    • We comply with public task and our legal obligations
    • Allow district and borough councils to make a thorough assessment of eligibility for any cost of living support they administer.