The following FAQs have been compiled to help answer any questions you may have around how our works may affect you.
You have said that my road will be closed. Will I still be able to get in and out of my property?
What about access for other services, including emergency services?
I run a business - how will people know if it is open?
Will the works be noisy?
Will works definitely start on the date shown on the information boards on-site and as stated on one.network?
Why is there a long diversion in place?
The works have finished. Why have the signs and barriers been left behind?
I run a business - can I claim compensation for loss of business
Contact Customer Services quickly and easily by webchat
- Your questions will be answered quicker on webchat.
- Open Monday to Friday 9am to 4:30pm (excluding bank holidays).
Click the webchat button in the right-hand corner of your screen.
Alternatively, you can email your enquiry to email@example.com.