Import Surveillance Team

Our import surveillance team carries out examinations of high risk consumer products arriving in the UK via the Port of Felixstowe.

Officers carry out a visual assessment and on that basis, may send products for further testing against relevant Standards and legislation.

Depending on the test results, importers may be asked to carry out some form of re-working of the products and/or labelling. If the products are assessed as being unsafe, the goods may be suspended and/or further enforcement action may be undertaken.

Our import surveillance team takes on a national role to ensure the best possible security measures are in place to protect the public from unsafe products.

Contact the Import Surveillance Team

Read about Single Point of Contact (SPoC) for border controls of non-food products.