How to check your secondary school place on National Offer Day
Secondary (including upper and high) school places for the 2017/2018 school year
Online applications. On Wednesday 1 March 2017:
- You can log on to see the outcome of your application on the offer day
- You'll receive an email* with details of your child's offer of a school place on the offer day.
(*) if you've ticked the relevant box on the online application. Please check your 'spam' and 'junk' inbox folders.
- You'll also receive a letter, which we will post out on this day by second class post, with the offer of a school place and information about what to do next.
Paper applications. On Wednesday 1 March 2017:
- You'll be sent a letter which we will post by second class post on the offer day (Wednesday 1 March 2017) with the offer of a school place. This letter will also include information about what to do next.
We cannot confirm the outcome of your paper application by telephone or before you receive your letter.
Why can't I log into my online application?
The online application page is not available after the closing date for applications has passed; Secondary (including upper and high) schools - Monday 31 October 2016 or Primary (including infant, junior and middle) schools - 15 January 2017.
Should you have any queries about your application, please either ring the admissions team on 0345 600 0981 (local rate) or email us at firstname.lastname@example.org for assistance.
Why have I not received my offer email?
Only online applications receive an email offer if they have ticked the relevant box on the online application; paper applications will receive a letter which will be posted on National Offer Day by second class post.
If you applied online successfully, you should have received a confirmation email immediately.
If you did get a confirmation email and you have not received your offer email on National Offer Day, please check:
- your spam or junk mail folder
- whether your mailbox is full
If neither of the above two bullet points apply; please ring the admissions team on 0345 600 0981 (local rate) or email us at email@example.com.
If you did not receive a confirmation email immediately after applying online, you may not have successfully submitted your application and will need to submit a paper CAF1 application for consideration.
How do I accept the place that I've been offered?
For the normal year of entry to a school we assume that you're accepting the Suffolk school place offered, unless you complete and return the non-acceptance form which is enclosed with your offer letter.
If your child has been offered a school in another county, you may be required to formally accept the place. Please contact the school direct for details.
For in-year applications to community and voluntary controlled schools, we assume that you're accepting the school place offered, unless you contact the school or Admissions Team to withdraw the place.
For in-year applications to an academy, voluntary aided, foundation or free school, this information will be available from the school.
Why haven't I received my secondary (including high and upper) school offer yet for the normal year of entry in September 2017?
Parents and carers were posted an offer of a school place, by second class post, to a secondary (including high and upper) school on Wednesday 1 March 2017, if their application was made by the closing date of 31 October 2016.
If your application was received after 31 October 2016 please see the section 'Applications received after the closing date – late applications' in the Admissions to Schools in Suffolk 2017/2018 guide.
What should I do if I can't return my non-acceptance form in time?
The non-acceptance form is provided to enable parents who have applied for a place in the normal year of entry to notify us that an alternative arrangement has been made, for example, your child will now attend an independent school, or you've moved out of the area.
If you've submitted a subsequent application, or you're appealing a decision for a school place and you're waiting for this outcome, you don't need to notify us of this with the non-acceptance form.
What if I am unhappy with the school my child has been allocated?
When you receive your offer letter, you will receive information about the reasons why you have not received your school preferences for your child.
Your offer letter should also contain details about how to appeal the decision made or you can find out more information about the appeal process here
For the normal year of entry to a school, if you've been refused a place at a preferred school, you'll automatically be put on a waiting list for that school in case a place becomes available. Waiting lists close on Friday 12 January 2018 for applications made for the normal year of entry for the 2017/18 school year.
We understand that for a number of reasons parents may want to change the schools they originally listed on their application. For further guidance, please view:
- Apply for a secondary school place for the 2017/2018 school year and read the guidance provided under the tab ‘after you apply: School Offer Day’ or
- Apply for a primary school place for the 2017/2018 school year and read the guidance provided under the tab ‘after you apply: School Offer Day’
When can you give me waiting list information?
If we are unable to offer your child a place at one of your preferred schools, we will automatically add their name to the waiting list for these schools on National Offer Day. Names are placed on the waiting list in the priority order set out in the school's admission oversubscription criteria and not in the order in which an application is received. Your child's name can therefore move up and down the waiting list depending on what other applications are received for that school.
You can ring the us on 0345 600 0981 (local rate) or email us at firstname.lastname@example.org to find out your child’s position on the waiting list, but please remember that it is only accurate at the time of the phone call.
Should there be some circumstances which may affect your child's place on the waiting list ( moving home for example), you should send the appropriate written evidence to the admissions team as soon as possible.
Waiting lists close at the end of the first full week of the spring term (Friday 12 January 2018 for applications to the 2017/2018 school year). You will then need to make an in-year application for a place at your preferred school.
I've been offered a place at a school that wasn't my preference. Can I go on a waiting list for my preferred school(s)?
For the normal year of entry to a school, if you've been refused a place at a preferred school, you'll automatically be put on a waiting list for that school in case a place becomes available. We do not hold waiting lists for in-year applicants to community and voluntary controlled schools. Some academies, voluntary aided and free schools do hold waiting lists for in-year applicants. This information is available from the school.
I've changed my mind and no longer want the school you've offered me. What can I do?
We understand that for a number of reasons parents may want to change the schools they originally listed on their application.
For information and guidance on how to make a late application and when you will be notified of the outcome please see the section ‘Applications received after the closing date – late applications’ in the Admissions to Schools in Suffolk 2017/2018’ guide.
Can you tell me if my application has been received?
You should have received an email acknowledgement if you applied online for the normal year of entry.
Due to the high volume of applications received, we're unable to tell you if your application has been received. It's for this reason that we recommend applicants get proof of posting.
If you're still worried that your application has not been received, we recommend that you submit another application. If you apply online, you can change and resubmit your school preferences at any time before midnight on the closing date.
You must resubmit your form after you have made any changes. If you apply using the paper application form (CAF1), you can change your school preferences at any time up until the closing date by submitting another paper application form.
You must make sure that these changes are received by us before the closing date. We will process the application received nearest to the closing date.
Contacting School Admissions
- Web chat is the quickest and easiest way to contact School Admissions; Monday to Friday 9am to 4.30pm.
The chat with us button will appear in the right hand corner when someone is available to talk to.
- Email: email@example.com
- Call: 0345 600 0981
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