How to check your primary school place on National Offer Day
Primary (including infant, junior and middle) school places for the 2017/2018 school year
Online applications. On Tuesday 18 April 2017:
- You can log on to see the outcome of your application on the offer day
- You'll receive an email* with details of your child's offer of a school place on the offer day.
(*) if you've ticked the relevant box on the online application. Please check your 'spam' and 'junk' inbox folders.
- You'll also receive a letter, which we will post out on this day by second class post, with the offer of a school place and information about what to do next.
Paper applications. On Tuesday 18 April 2017:
- You'll be sent a letter which we will post by second class post on the offer day (Tuesday 18 April 2017) with the offer of a school place. This letter will also include information about what to do next.
We cannot confirm the outcome of your application by telephone or before you receive your letter.
Why can't I log into my online application?
The online application page is not available after the closing date for applications has passed; Primary (including infant, junior and middle) schools - 15 January 2017.
Should you have any queries about your application, please either ring the admissions team on 0345 600 0981 (local rate) or email us at firstname.lastname@example.org for assistance.
Why have I not received my offer email?
Only online applications receive an email offer if they have ticked the relevant box on the online application; paper applications will receive a letter which will be posted on National Offer Day by second class post.
If you applied online successfully, you should have received a confirmation email immediately.
If you did get a confirmation email and you have not received your offer email on National Offer Day, please check:
- your spam or junk mail folder
- whether your mailbox is full
If neither of the above two bullet points apply; please ring the admissions team on 0345 600 0981 (local rate) or email us at email@example.com.
If you did not receive a confirmation email immediately after applying online, you may not have successfully submitted your application and will need to submit a paper CAF1 application for consideration.
How do I accept the place that I've been offered?
For the normal year of entry to a school we assume that you're accepting the Suffolk school place offered, unless you complete and return the non-acceptance form which is enclosed with your offer letter.
If your child has been offered a school in another county, you may be required to formally accept the place. Please contact the school direct for details.
For in-year applications to community and voluntary controlled schools, we assume that you're accepting the school place offered, unless you contact the school or Admissions Team to withdraw the place.
For in-year applications to an academy, voluntary aided, foundation or free school, this information will be available from the school.
Why haven't I received my primary (including infant, junior and middle) school offer yet for the normal year of entry in September 2017?
Parents and carers were posted an offer of a school place, by second class post, to a primary (including infant, junior and middle) school on Tuesday 18 April 2017, if their application was made by the closing date of 15 January 2017.
If your application was received after 15 January 2017 please see the section 'Applications received after the closing date – late applications' in the Admissions to Schools in Suffolk 2017/2018 guide.
What should I do if I can't return my non-acceptance form in time?
The non-acceptance form is provided to enable parents who have applied for a place in the normal year of entry to notify us that an alternative arrangement has been made, for example, your child will now attend an independent school, or you've moved out of the area.
If you've submitted a subsequent application, or you're appealing a decision for a school place and you're waiting for this outcome, you don't need to notify us of this with the non-acceptance form.
What if I am unhappy with the school my child has been allocated?
When you receive your offer letter, you will receive information about the reasons why you have not received your school preferences for your child.
Your offer letter should also contain details about how to appeal the decision made or you can find out more information about the appeal process here
For the normal year of entry to a school, if you've been refused a place at a preferred school, you'll automatically be put on a waiting list for that school in case a place becomes available. Waiting lists close on Friday 12 January 2018 for applications made for the normal year of entry for the 2017/18 school year.
We understand that for a number of reasons parents may want to change the schools they originally listed on their application. For further guidance, please view:
- Apply for a secondary school place for the 2017/2018 school year and read the guidance provided under the tab ‘after you apply: School Offer Day’ or
- Apply for a primary school place for the 2017/2018 school year and read the guidance provided under the tab ‘after you apply: School Offer Day’
When can you give me waiting list information?
If we are unable to offer your child a place at one of your preferred schools for the normal year of entry, we will automatically add their name to the waiting list for these schools on National Offer Day. Names are placed on the waiting list in the priority order set out in the school's admission oversubscription criteria and not in the order in which an application is received. Your child's name can therefore move up and down the waiting list depending on what other applications are received for that school.
You can ring the us on 0345 600 0981 (local rate) or email us at firstname.lastname@example.org to find out your child’s position on the waiting list, but please remember that it is only accurate at the time of the phone call.
Should there be some circumstances which may affect your child's place on the waiting list ( moving home for example), you should send the appropriate written evidence to the admissions team as soon as possible.
Waiting lists close at the end of the first full week of the spring term (Friday 12 January 2018 for applications to the 2017/2018 school year). You will then need to make an in-year application for a place at your preferred school.
I've been offered a place at a school that wasn't my preference. Can I go on a waiting list for my preferred school(s)?
For the normal year of entry to a school, if you've been refused a place at a preferred school, you'll automatically be put on a waiting list for that school in case a place becomes available. We do not hold waiting lists for in-year applicants to community and voluntary controlled schools. Some academies, voluntary aided and free schools do hold waiting lists for in-year applicants. This information is available from the school.
I've changed my mind and no longer want the school you've offered me. What can I do?
We understand that for a number of reasons parents may want to change the schools they originally listed on their application.
For information and guidance on how to make a late application and when you will be notified of the outcome please see the section ‘Applications received after the closing date – late applications’ in the Admissions to Schools in Suffolk 2017/2018’ guide.
Can you tell me if my application has been received?
The online facility is now closed for the secondary (including high and upper) and the primary (including infant, junior and middle) school applications.
We do not acknowledge receipt of paper applications and strongly recommend applicants get proof of posting.
If you're still worried that your application has not been received, we recommend that you submit another application.
Contacting School Admissions
- Web chat is the quickest and easiest way to contact School Admissions; Monday to Friday 9am to 4.30pm.
The chat with us button will appear in the right hand corner when someone is available to talk to.
- Email: email@example.com
- Call: 0345 600 0981
Suffolk County Council
Children, families and learning
- Raising the Bar 2015-2017
- Childcare information and support for parents and providers
- SEND and the Local Offer
- Fostering and adoption
- Children's Health and Children's Centres
- Keeping children safe
- Children in care and care leavers
- Youth support and careers advice, work experience and activities
- Common Assessment Framework (CAF)
- The Parent Hub
- Children’s Trust Board
- Transition to adult care and support
- Adult learning and careers advice
- School places
- School term and holiday dates
- Find a school in Suffolk
- Home to school transport and travel
- School meals, uniforms and trips
- School closures
- What is the Local Offer?
- Teachers, support staff and governors
- Pupil attendance, penalty notices and welfare
- County Inclusion Support Service
- Academies and free schools
- Paying for the cost of your child's learning
- Elective Home Education (EHE) - educating your child at home
- Suffolk County Music Service for schools
- Making a complaint about a school
- School Organisation Review
- Education and Learning Infrastructure Plan
- Apply for a secondary school place for the 2017/2018 school year
- Apply for a primary school place for the 2017/2018 school year
- Move to a different school (In-year applications 2016/2017)
- What can you apply for
- School catchment areas
- School Admissions FAQs
- Education Admission Appeals and Permanent Exclusion Reviews
- Apply for a school place in 2018/2019