Arrangements during COVID-19 pandemic
We're are triaging our home visits due to the COVID-19 pandemic. The highest risk only will receive a visit when possible and safe to do so. We may offer phone advice initially. Please be patient during this period.
If you've immediate serious concerns regarding the safety of an individual, please call 01473 260588 for advice. If you cannot contact us by phone please email firstname.lastname@example.org instead.
What happens during a safer home visit
During a safer home visit to your property or the property of the person you're making a referral on behalf of, a prevention practitioner will:
- provide and install free 10-year smoke alarms where necessary
- give life-saving advice in the event of a fire in your home and explain how to make a fire escape plan for you and your family
- offer advice on how to spot fire hazards in the home, for example, the safe use of smoking materials, candles, heaters, electric blankets and understanding dangers from harmful substances.
- show identification when they visit
Answer up to 5 quick 'yes / no' questions.