Support in rented or mortgaged accommodation
Our contract with the community support provider Home Group will end on 31 March 2022 and will not be extended beyond that date. Referrals to this service will only be accepted until 11 February 2022.
You can get help from a support worker and other agencies to help solve your housing issues if you’re:
- at risk of being evicted
- behind with paying your rent or mortgage
- struggling with budgeting, paying bills or finding it hard to manage your home
- at risk of losing your home for any other reason
Help with supported accommodation
The supported accommodation service will continue beyond 31 March 2022 and applications can be submitted as normal through the “how to apply” pages.
You can apply for supported accommodation if you have extra support needs. These could include:
- mental health
- alcohol and substance misuse
- criminal convictions
You’ll also need to be either:
- sleeping rough
- sofa surfing
- in emergency accommodation
- have been asked to leave your current accommodation and have nowhere to go
Any accommodation found will be in a hostel, a shared house or similar in Suffolk.
You’ll need to pay for accommodation with benefits, Universal Credit or your own funds.
If you’re already homeless contact your local district or borough council:
If you meet immigration and residence rules, they must try to help you find somewhere to live.
You can use the postcode checker on GOV.UK if you’re not sure who to contact.
If you see someone who is homeless and needs support, use StreetLink to alert local services.
Someone who's under 18
If you need emergency accommodation call 0808 800 4005 to speak to Suffolk County Council Customer First or the Emergency Duty Team (evenings and weekends).