About Suffolk Fire and Rescue Service and live incident mapping

Live incident mapping, about Fire and Rescue, performance reports, emergency response standards and statement of assurance.

Contact details

If you have a query that is not an emergency, you can email, call or write to us.

Email: fire.businesssupport@suffolk.gov.uk 

Telephone: 01473 260588 Monday to Thursday, 9am to 5pm and Friday, 9am to 4pm.


Suffolk Fire and Rescue Service Headquarters,
Endeavour House,
8 Russell Road, 

Your Fire and Rescue Service at a Glance

This information sheet provides an overview of your Fire and Rescue Service, which covers:

  • what we do
  • what our budget is
  • our collaborative work
  • our people
  • our estate and resources
  • the number and types of emergencies we attend

You can download our:

Share feedback

To share your feedback, go to the give feedback or make a complaint page and select 'other services', which includes Suffolk Fire and Rescue Service.

All pages in this section

Live incident mapping

See the current and most recent incidents attended by Suffolk Fire and Rescue Service.

Suffolk Fire and Rescue Service Statement of Assurance

Annual Statement by the Chief Fire Officer and the Cabinet Member for Suffolk County Council on Suffolk Fire and Rescue Service.

Suffolk Fire and Rescue Service Plan 2018-2021

The Suffolk Fire and Rescue Service Plan 2018-21 summarises progress made during the past year and sets out priorities for forthcoming years.

Integrated Risk Management Plan 2019-22

About the Integrated Risk Management Plan (IRMP) and the current consultation on it

Charges made for some services, Fire Reports and GDPR

We respond to a wide variety of emergencies including serious flooding and dealing with the aftermath of terrorism, some of our services may incur a charge.