Engagement Hub - Supporting children and young people in care to have their say

Championing the voices of children and young people in care and care leavers, advocacy support and Suffolk's Promise.

Championing the voices of care experienced children and young people in Suffolk, Independent Advocacy and Independent Visiting support and Suffolk's Promise.

There are many people in Children and Young People's Services who support care experienced children and young people to have their say in all matters affecting their lives.

If you would like to talk to someone about talk to someone about how care experienced children and young people can have their voices heard, you can contact the Engagement Hub on 0800 917 1119.

Co-production – have your say about ‘in care’ services

There are two groups helping children and young people have their say about their care services.

Brighter Futures

An activity group for children in care, ages 4 to 13 years or as appropriate depending on the child's needs, to give their views while having fun.

The Children in Care Council (C2C) 

Looked-after children and care leavers aged 14 to 25 years or as appropriate depending on the child's needs, can give their views, have their say, challenge and even change the way local authorities run children's services and children's lives.

To get involved with Brighter Futures or the C2C, contact the Engagement Hub in Children and Young People's Services on 0800 917 1119 

Suffolk's promise to children in care

The Government has asked children’s services across the country to make a promise to all young people in care.

Our promises make sure that you're cared for and help you to achieve the things that you want to.

Suffolk’s Promise was coproduced by C2C Suffolk’s Children in Care Council and here are the promises for different age groups:

Download the:

We promise

  1. You will have a home where you are safe, well cared for and can be happy
  2. We will help you see your family, friends and other people who are important to you
  3. You will have a Social Worker and you will know their name and how to contact them
  4. We will listen to you and talk to you about all the important things in your life
  5. We will make a plan with you about how best to look after you
  6. We will help you to do the things that you like and be the best you can be
  7. If you have any problems or worries we will work hard to sort them out with you
  8. We will help you to do your very best at school
  9. We will help you to be as healthy, well and happy as you can be
  10. We will work with you to give you all the help and support you need to make a success of moving on from care to adult life
  11. We will only tell people things about you if they need to know them to look after you properly

Are the promises not being kept for you?

If you feel the promises aren't being kept, contact the Engagement Hub on 0800 917 1119

Independent Advocacy – get your voice heard

Helping young people to stand up for themselves and make their voices heard.

In Suffolk the organisation who provide independent advocates and work with children, young people and care leavers on an individual basis is VoiceAbility. 


Are you aged 25 or under and have a social worker or young person's adviser?

VoiceAbility can support you to speak up:

  • at review meetings
  • if you have an issue you would like help to resolve
  • if you want to make a complaint 

If you would like an advocate to support you with a particular area of your life to ensure your views are heard, contact voiceAbility

Make a referral to VoiceAbility 

Support for children and young people in care

Looked after children, young people or a care leaver can find further information and support about children's rights on The Source website.

Independent Visiting

An independent visitor is an adult volunteer who you could be matched with.

They will take you out once a month to do activities of your choice.

It's like having a favourite aunt or uncle coming to visit.

If you are between 0-18 years old and you would like an independent visitor you can request this at your review or talk to your social worker.

Contact Anglia Care Trust for more details on: 01473 622888 or email them at: admin@angliacaretrust.org.uk