In an emergency, you should always call 999.
The NHS provides the:
- NHS website which provides information and guidance about health
- NHS 111 service (NHS non-emergency number)
You don't need to know your NHS number to access NHS services, but it can be useful to have it. Find your NHS number.
For non-urgent matters, contact your GP surgery.
If you're under the care of community health services or mental health services, you should continue to use the number you have been given for your specific treatment.
Mental health services
The Norfolk and Suffolk NHS Foundation Trust provide mental health services in Suffolk.
Wellbeing Suffolk offers a range of services to help you improve your health and wellbeing. Visit their website to see the services on offer and how you can access them.
Talking about Mental Health Services in Suffolk strategy
A strategy has been developed for adult mental health services in Suffolk for the period 2019 to 2029.
The groups working together on this strategy include:
- Ipswich and East Suffolk Clinical Commissioning Group
- West Suffolk Clinical Commissioning Group
- Suffolk Constabulary
- Suffolk County Council
- service users, families and the voluntary sector
From feedback and national best practice, we've drawn up priorities to improve mental health care in Suffolk. These will support people in crisis, join up services and improve care and support. We have also discussed the areas for action and would like to understand how important they are.
- Mental Health and Emotional Wellbeing Strategy 2019-2029 (PDF, 1.7MB)
- Integrated Mental Health Commissioning Strategy (PDF, 715KB)
Community health services
Suffolk Community Healthcare has been commissioned by NHS Suffolk to provide a comprehensive range of NHS services to people in Suffolk (excluding the Waveney area). This covers a wide range of services including community hospitals, day and treatment and community teams (for example, district nurses, physiotherapists and occupational therapists), community matrons and specialist nursing.
East Coast Community Healthcare CIC provides similar services in Great Yarmouth and Waveney.
Planning health care in your area
Clinical Commissioning Groups (CCGs) are NHS groups who plan and buy health care services for local areas.
There are 3 CCGs in Suffolk:
West Suffolk CCG has published a series of booklets listing health and support services in:
- Brandon (PDF, 1.7MB)
- Haverhill (PDF, 1.8MB)
- Newmarket (PDF, 1.6MB)
- Sudbury and Great Cornard (PDF, 1.5MB)
Healthwatch Suffolk helps you get the best out of health and social care services in Suffolk. Using the things you tell them to influence the delivery and design services in the county.
Patient Advice and Liaison Services (PALS)
PALS offer support, information and help to patients, their families, carers and friends. They can help you to find out about NHS services, voice concerns and make complaints. Find PALS services in Suffolk.
The AccessAble website gives detailed advice on the accessibility of all NHS Suffolk premises.