Non accessible content
Videos do not have audio description to explain important visual information. This fails WCAG 2.2 success criteria 1.2.5 Audio Description (Prerecorded) (AA). We plan to add audio description to all videos by December 2025. When we publish new media we’ll make sure our use of videos meets accessibility standards.
Related links on content pages rely on colour alone to indicate they're links. This fails WCAG 2.2 success criteria 1.4.1 Use of Colour (A). We plan to fix this issue by December 2025. When we publish new links we’ll make sure they meet accessibility standards.
Not all text has a contrast ratio of at least 4.5:1 against the background colour. This fails WCAG 2.2 success criteria 1.4.3 Contrast (Minimum) (AA). We plan to fix this issue by December 2025. When we publish new text content we’ll make sure it meets accessibility standards.
Some links are missing an alternative text description. This fails WCAG 2.2 success criteria 2.4.4 Link Purpose (In Context) (A). We plan to fix this issue by December 2025. When we publish new links we’ll make sure they meets accessibility standards.
On pages with a 'quick exit' button you cannot visibly select the button using a keyboard. This fails WCAG 2.2 success criteria 2.4.7 Focus Visible (AA). We plan to fix this issue by December 2025. When we publish new interactive elements we’ll make sure they meets accessibility standards.
Not all interactive components have an accessible name and role, and when required state. This fails WCAG 2.2 success criteria 4.1.2 Name, Role, Value (A). We plan to fix this issue by December 2025. When we publish new interactive elements we’ll make sure they meets accessibility standards.
Disproportionate burden
We don't categorise any accessibility issues on suffolk.gov.uk as a disproportionate burden to fix within the meaning of the regulations, with the exception of PDFs and other documents.
You can read our disproportionate burden assessment that explains how we approached checking and fixing documents on suffolk.gov.uk.
Content that’s not within the scope of the accessibility regulations
You can find the complete list of content exempt from meeting the accessibility regulations on legislation.gov.uk.
PDFs and other documents
Many of our older PDFs and other documents may not be suitable for users of assistive technology. This fails WCAG success criterion 4.1.2 Name, Role Value.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix old PDF newsletters that might still be published and accessed through our website.
We planned to fix the top 10% most viewed PDFs and other documents published since 23 September 2018 (plus any essential service documents published previously) by 23 September 2020.
Video
Live video streams may not include captions. This fails WCAG success criterion 1.2.4 Captions (Live). We may not add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Some prerecorded videos published before 23 September 2020 do not include captions. This fails WCAG success criteria 1.2.2 Captions (Prerecorded). We may not add captions to these videos because prerecorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Some prerecorded videos published before 23 September 2020 may require, but don't include, audio description. This fails WCAG success criteria 1.2.5 Audio Description (Prerecorded). We may not add audio description to these videos because prerecorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Any prerecorded video content we publish after 23 September 2020 will meet accessibility standards.
Maps
Online maps and mapping services are exempt from meeting the accessibility regulations. From 23 September 2020 we'll ensure that where maps are intended for navigational use essential information is provided in an accessible digital manner.
