We have a standard secure email system called Office 365 Mail Encryption (OME). Users and organisations use this when they need to decrypt sensitive emails received from us.
Our enhanced system, TLS (Transport Layer Security) sets up a secure connection between your organisation and us. It means that recipients do not need to decrypt sensitive emails.
We also set out how we're preparing to stop using Government Connect Secure Extranet (GCSX) mailboxes, as announced by central government.
OME – the council's standard secure email system
TLS – the council's enhanced secure email system
How the council is preparing for the end of GCSx mailboxes
Sending emails to the council using Egress
Contact details
Email information.management@suffolk.gov.uk if you would like any further information about how we manage secure emails.