Online services

Find out more about online services, including any unavailable services and how to contact us.

Find an online service or contact us

You can find all our online services or contact us by visiting our contact us page.

Online service issues
Check for any issues affecting our online services, including ongoing outages to our payment and booking systems.
Apply for permission to film in Suffolk
Contact Screen Suffolk to arrange filming at a location in Suffolk.
Citizen Portal
Submit and track council services using the Citizen Portal.
Pay an invoice
Pay an invoice online from Suffolk County Council using a credit or debit card. It will take about 5 minutes to complete.
How to update your browser if you need to make a payment online
Information about which browsers are no longer supported if you need to make an online payment and how to update your browser.