Contact us

You can use this page to contact Suffolk County Council. Please read the following information to get in touch with the right service or department.

 

 

You'll find contact details for different county council services below.
Please note that some services have specific telephone numbers to use in an emergency. 

You'll find contact details for different county council services below.

Please note that some services have specific telephone numbers to use in an emergency. 

SOCIAL CARE EMERGENCY:

Please have a look at our Customer First web pages about the best ways to contact social services. If your query is a social care emergency you can use this number to contact social services: 0808 800 4005

Number finder

  • Emergencies, social services 0808 800 4005 

  • Joint Emergency Planning Unit 01473 265321 

  • Libraries 01473 263838 

  • Record Offices
    Bury St. Edmunds 01284 741212
    Ipswich 01473 263910
    Lowestoft 01502 674680
  • Recruitment 03456 014 412 
    (Read about the change from 0845 to 0345 numbers).
  • Recycling and Refuse Collection
    Contact your local district/borough council
  • Registration of Births, Deaths, Marriages and Civil Partnerships
  • Bury St. Edmunds 01284 732888
  • Woodbridge 01394 387876
  • Stowmarket 01449 612054
  • Ipswich 01473 292777
  • Sudbury 01787 314050
  • Lowestoft 01502 528160 

Public enquiries

Suffolk County Council public enquiries: 0345 606 6067 (Monday to Friday 8:30am to 6:00pm)
(Read about the change from 0845 to 0345 numbers).

Suffolk County Council payments line: 0800 090 2911 (open 24 hours a day 7 days a week)

Council Offices

Our head office address is:

Suffolk County Council
Endeavour House
8 Russell Road
Ipswich
IP1 2BX

To find other council offices please use our "find my nearest" interactive map.

How to get to

Other contact details

Media enquiries

If you are a member of the press or have a media enquiry please see our contact us page within the media centre. You can also view information on some of the photos used on our site here.

Translation services

If you need help to understand this information in another language please call 0345 606 6067.

If you would like this information in another format, including audio tape or large print, please call 0345 606 6067.

(Read about the change from 0845 to 0345 numbers).