Contact us

Contact details for council services and how to find our offices in Bury St Edmunds, Ipswich and Lowestoft.

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Email customer.service@suffolk.gov.uk
Phone 0345 606 6067 
Twitter www.twitter.com/suffolkcc
Streetlife www.streetlife.com/page/suffolk-council
Opening hours Monday to Friday, 8.30am to 6pm
Web chat

Chat with us*

Email admissions@suffolk.gov.uk
Phone 0345 600 0981
Information Applying for a secondary or primary school place and school admissions FAQ


* Your questions will be answered quicker on web chat. 
Open Monday to Friday 9am to 4.30pm; excluding bank holidays.

Email childcare.planning@suffolk.gov.uk
Phone  0345 608 0033 (Suffolk Family Information Service)
Twitter  www.twitter.com/SuffolkFIS
Opening hours Monday to Friday, 9am to 5pm
Information Family Information Service
Email emergency.planning@suffolk.gov.uk
Phone 01473 265321
Twitter www.twitter.com/SuffolkPrepared
Opening hours Monday to Friday, 8.30am to 4.30pm
Information Emergency planning
Email fire.businesssupport@suffolk.gov.uk
Phone 01473 260588 (999 in an emergency)
Twitter www.twitter.com/SuffolkFire
Opening hours Monday to Thursday, 9am to 5pm; Friday, 9am to 4pm 
Information Fire and Rescue Service
Email fosterandadopt@suffolk.gov.uk
Phone 01473 264800
Twitter twitter.com/Suff_FostAdopt
Opening hours Monday to Thursday, 9am to 5pm; Friday, 9am to 4pm
Website fosterandadopt.suffolk.gov.uk

Report a highways issue

Online Report a highway issue
Phone 0345 606 6171
Twitter www.twitter.com/Suff_highways

General highways enquiries

Web chat

Chat with us*

Phone 0345 606 6171
Email customer.service@suffolk.gov.uk


* Your questions will be answered quicker on web chat.
Open Monday to Friday 9am to 4.30pm; excluding bank holidays.

Email waste.management@suffolk.gov.uk
Phone 0345 606 6067 
Twitter Check for any closures (e.g. severe weather) of Household Waste Recycling Centres at www.twitter.com/Suffolkhwrc
Information Waste and recycling
Email pressdesk@suffolk.gov.uk
Phone 01473 264389
Filming in Suffolk Apply for permission to film

Visit our council news archive to read recent articles. 

Phone 0800 090 2911
Opening hours 24 hours a day
Information Pay an invoice
Email pensions@suffolk.gov.uk
Phone 0345 605 3000
Twitter www.twitter.com/sccpensions
Information Pensions

Bury St. Edmunds

Email

bury.ro@suffolk.gov.uk

Phone

01284 741212

Address

Suffolk Record Office, 77 Raingate Street, Bury St Edmunds, Suffolk, IP33 2AR

Opening hours

Monday to Saturday, 9.30am to 4.30pm (closed Wednesday)

Ipswich

Email

ipswich.ro@suffolk.gov.uk

Phone

01473 263910

Address

Suffolk Record Office, Gatacre Road, Ipswich, Suffolk, IP1 2LQ

Opening hours

Monday to Saturday, 9.30am to 4.30pm (closed Wednesday)

Lowestoft

Email

lowestoft.ro@suffolk.gov.uk

Phone

01502 674680

Address

Suffolk Record Office, The Library, Clapham Road South, Lowestoft, Suffolk, NR32 1DR

Opening hours

Monday to Saturday, 9.30am to 4.30pm (closed Wednesday)

Find out more about the Suffolk Record Office

Follow us on Twitter: www.twitter.com/KeyToThePast

Bury St Edmunds 

Email bury.registrars@suffolk.gov.uk
Phone 0345 607 2060
Address 7 Angel Hill, Bury St Edmunds, IP33 1UZ
Opening hours Monday to Friday, 9am to 5pm

Woodbridge 

Email melton.registrars@suffolk.gov.uk
Phone 0345 607 2090
Address The Lindos Centre, Saddlemakers Lane, Melton, Woodbridge, IP12 1PP
Opening hours Tuesday to Friday, 9.30am to 4pm

Stowmarket

Email stowmarket.registrars@suffolk.gov.uk
Phone 0345 607 2050
Address Milton House, 5 Milton Road South, Stowmarket, IP14 1EZ
Opening hours Monday to Friday, 9.30am to 4pm (closed Wednesday)

Ipswich

Email ipswich.registrars@suffolk.gov.uk
Phone 0345 607 2050
Address St Peter House, 16 Grimwade Street, Ipswich, IP4 1LP
Opening hours Monday to Friday, 9am to 4pm

Sudbury

Email sudbury.registrars@suffolk.gov.uk
Phone 0345 607 2080
Address The Town Hall, Old Market Place, Sudbury, CO10 1TL
Opening hours Monday to Friday, 9.30am to 4pm (closed Thursday)

Lowestoft 

Email lowestoft.registrars@suffolk.gov.uk
Phone 0345 607 2070
Address

2 Canning Road, Lowestoft NR33 0EQ

Opening hours Monday to Friday, 9.30am to 4pm (closed Wednesday)

Find out more about our HM Registrars and Coroners Service.

Web chat Your question about social care will be answered quicker by web chat
Email customer.first@suffolk.gov.uk
Phone 0808 800 4005
Opening hours Monday to Friday, 8am to 6.45pm
Information Making an online referral
Email community.safety@suffolk.gov.uk
Phone 0345 606 6067
Information Community safety
Email tradingstandards@suffolk.gov.uk
Phone 0345 404 0506 (Citizens Advice service)
Twitter www.twitter.com/SuffolkTS
Information Trading Standards for businesses or consumers

Find us

Our head office

Suffolk County Council

Endeavour House

8 Russell Road

Ipswich

IP1 2BX

Accessible facilities and services at Endeavour House

Landmark House

4 Egerton Road 

Ipswich

IP1 5PF

How to find us at Landmark House

West Suffolk House

Western Way

Bury St Edmunds 

IP33 3YU

How to find us at West Suffolk House

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