Contact us

This is our new look contact section. We have made improvements to make it easier for you to contact the organisation or department that you are looking for.

SOCIAL CARE EMERGENCY: 

Please have a look at our Customer First web pages about the best ways to contact social services. If your query is a social care emergency you can use this number to contact social services: 0808 800 4005

Number finder

     
  • Adoption 0800 389 9417
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  • Childcare Information 08456 080 033
  • Community Learning and Skills Development
    0300 456 2050
  • Community Safety 08456 066 067
  • Council Tax Contact your district / borough council
  • Customer First (freephone) 0808 800 4005
  • Customer Service
    Suffolk County Council's call centre 08456 066 067
    Open Monday - Friday 8:30am to 6:00pm
    Saturday - 9:00am - 1:00pm
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  • Emergencies, social services 0808 800 4005
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  • Families Information Service 08456 080 033
  • Fire and Rescue Service 01473 260588
    (in an emergency, dial 999)
  • Fostering 0800 328 2148
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  • Highways 08456 066 171
    Emergency out of hours number 01473 433444
  • Housing Contact your local / borough council
  • Household Waste Sites 08456 066 171
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  • Jobs and Careers Advice 08456 014 412
  • Joint Emergency Planning Unit 01473 265321
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  • Libraries 01473 584563
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  • Parking Contact your local / borough council
  • Payments Line 0800 090 2911
  • Local Government Pension Scheme 08456 053 000 (pensions@csduk.com)
  • Planning Contact your local / borough council
  • Procurement See business webpages
  • Public Enquiries 08456 066 067
  • Public Rights of Way 08456 066 067
    (you can view the website for more info)
  • Public Transport Timetable Enquiries
    Traveline 0871 200 2233
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  • Record Offices
    Bury St. Edmunds 01284 741212
    Ipswich 01473 263910
    Lowestoft 01502 674680 
  • Recycling and Refuse Collection
    Contact your local district/borough council
  • Registration of Births, Deaths, Marriages and Civil Partnerships
  • Bury St. Edmunds 01284 741222
  • Woodbridge 01394 387876
  • Stowmarket 01449 612054
  • Ipswich 01473 292777
  • Sudbury 01787 314050
  • Lowestoft 01502 528160
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  • Safeguarding 0808 800 4005
  • School Admissions 08456 000 981
  • School Transport 08456 066 173
  • Student Finance England 08453 005 090
  • Social Care Customer First (freephone) 0808 800 4005
  • Suffolk Hate Crime Service 01473 668966
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  • Trading Standards (Consumer Direct) 08454 04 05 06
  • If the service you require is not listed, please contact the Customer Service call centre number on: 08456 066 067

Public enquiries

Suffolk County Council public enquiries: 08456 066 067 (Monday to Friday 8:30am to 6:00pm, Saturdays 9:00am to 1:00pm)

Suffolk County Council payments line: 0800 090 2911 (open 24 hours a day 7 days a week)

Council Offices

Our head office address is:

Suffolk County Council
Endeavour House
8 Russell Road
Ipswich
IP1 2BX

To find other council offices please use our "find my nearest" interactive map.

How to get to

Other contact details

Media enquiries

If you are a member of the press or have a media enquiry please see our contact us page within the media centre. You can also view information on some of the photos used on our site here.

Translation services

If you need help to understand this infomation in another language please call 08456 066 067.

If you would like this infomation in another format, including audio tape or large print, please call 08456 066 067.