About

Find out how to contact us or make a complaint, plus information about content guidelines, web accessibility, terms and conditions and cookies.

All pages in this section

Contact us

Find out what you can do online, and contact us if you need to.

Suffolk County Council offices

How to get to Suffolk County Council offices including Endeavour House, Constantine House, West Suffolk House, Landmark House and Riverside.

Give feedback or make a complaint

How to make a compliment, comment or complaint about our services and how your feedback can help us improve the services provided to you.

Make a freedom of information (FOI) request

The Freedom of Information Act gives everyone the right to request written or recorded information held by Suffolk County Council.

You said, we did

See examples of changes we've introduced in response to customer feedback.

Our website and social media

Information about the Suffolk County Council social media channels and website, including feedback we've received and our content guidelines.

Get winter ready

Advice and tips on how to prepare for a green, healthy, caring and safe winter. Find out how to support others in your community during the colder months.

Severe weather information

Check which schools or nurseries are closed, latest travel information and what services are running in Suffolk during severe weather.

Secure emails

About Suffolk County Council's approach to secure emails, and how it is planning for the end of the government's GCSX method of securing emails.

Apply for permission to film in Suffolk

Contact Screen Suffolk to arrange filming at a location in Suffolk.

Accessibility

Find out how accessible our website is, how to report accessibility issues and what to do if you can’t access parts of this website.

Terms and conditions

This page tells you the terms of use which you agree to when you use the Suffolk County Council website.

Cookies

Find out more about the types of cookies we use on Suffolk County Council websites.

Privacy and data protection

Protecting your privacy and providing information on data protection.

Privacy notice

Read Suffolk County Council's corporate privacy notice and find other service-specific privacy notices.

Terms and conditions for domain names

The agreement ("Agreement") between Suffolk County Council and the individual or directorates applying for the provision of the council's services ("Customer").

Contact us

Find out what you can do online, and contact us if you need to.

Make a complaint or share feedback

How to make complaint about Suffolk County Council services or share feedback to help us improve services.

Online services

Find out more about online services, including any unavailable services and how to contact us.

Contact Customer Service by webchat

Find out how to contact Suffolk County Council Customer Service using webchat.