Find out how to contact us or make a complaint, plus information about content guidelines, web accessibility, terms and conditions and cookies.

All pages in this section

Contact us

Find out what you can do online, and contact us if you need to.

Suffolk County Council offices

How to get to Suffolk County Council offices including Endeavour House, Constantine House, West Suffolk House, Landmark House and Riverside.

Online services

Find out more about online services, including any unavailable services and how to contact us.

Compliments and complaints

If you have a compliment or a complaint, we want to hear from you.

Make a Freedom Of Information (FOI) request

The Freedom of Information Act gives everyone the right to request written or recorded information held by Suffolk County Council.

You said, we did

See examples of changes we've introduced in response to customer feedback.

Our website and social media

Information about the Suffolk County Council social media channels and website, including feedback we've received and our content guidelines.

Severe weather information

Check which schools or nurseries are closed, latest travel information and what services are running in Suffolk during severe weather.

Secure emails

About Suffolk County Council's approach to secure emails, and how it is planning for the end of the government's GCSX method of securing emails.


Find out how accessible our website is, how to report accessibility issues and what to do if you can’t access parts of this website.

Terms and conditions

This page provides the terms and conditions relating to the Suffolk County Council website.


Find out what cookies are, how we use them on suffolk.gov.uk and how you can manage them.

Terms and conditions for domain names

The agreement between Suffolk County Council and the individual or directorates applying for the provision of the council's services.

Privacy and data protection

Protecting your privacy and providing information on data protection.

Privacy notice

Read Suffolk County Council's corporate privacy notice and find other service-specific privacy notices.

Contact us

Find out what you can do online, and contact us if you need to.

Bank Holiday

Monday 19 September is a public holiday for the State Funeral of Her Majesty Queen Elizabeth II.