Is 'stay put' safe if I live in a flat?
When a fire occurs within your flat, you should make your away out of the building and call 999.
All other residents are expected to 'stay put' and stay in their flat unless it's unsafe to do so or directed by the emergency service.
Evacuation procedures in purpose-built blocks of flats
Read about fire safety in purpose-built flats and take specific attention to read:
- Page 20, paragraph 12
- Page 27 to 28, paragraph 18 and 19
Further information about legislation on fire safety
Visit GOV.UK for Fire safety law and guidance documents for business
What should I do if there is a fire in my home?
How do I reduce the risk of a fire in the home?
- Fire safety in the home (PDF)
- Easy read version of fire safety in the home (PDF)
- Fire safety for high rise living (PDF, 820KB)
Product recall of home (domestic) appliances
Who should I contact for further information about fire safety in my flat?
In the first instance contact the premises management company of your block of flats.
Or contact and ask for the Duty Fire Safety Officer below:
- Email Fire.BusinessSupport@suffolk.gov.uk
- Call 01473 260588; 9am - 5pm, Monday to Thursday and 9am - 4pm, Friday
Suffolk County Council
Suffolk Fire and Rescue Service
- About Suffolk Fire and Rescue Service and live incident mapping
- Your Fire and Rescue Service at a Glance and Map of fire stations in Suffolk
- Suffolk Fire and Rescue FAQs
- Fire safety for businesses, landlords, charities and schools
- Fire safety in the home
- Fire safety in the community
- Road safety initiatives
- Give feedback or make a complaint about Suffolk Fire and Rescue Service
- Working and volunteering for fire and rescue
- Youth development