Travel Ipswich

Find information about the completed Travel Ipswich programme.

On this page you can find out about the Travel Ipswich scheme, as well as information about core aspects of the scheme, including:

You can also find out about works completed as part of the scheme, and the changes made at each location.

About the scheme

The Travel Ipswich scheme has now ended

The scheme was a £21 million package of traffic management and promotion of smarter travelling choices, such as bus, walking and cycling improvements to address the main transport issues facing Ipswich in the future.

Funding for the scheme was primarily from the Department of Transport for the purposes of developing the town. 

The scheme has looked to relieve transport pressures on the town that could increase due to significant development within Ipswich, particularly employment, which is anticipated to be focussed around the central areas.

Traffic modelling shows that with the anticipated level of growth, traffic could increase by over 15% by 2021. 

Urban Traffic Management Control (UTMC)

The computer controlled UTMC system has been introduced in the Ipswich area to manage traffic.

The new system:

  • co-ordinates traffic signals
  • will operate variable-message signs to give drivers information on special events, or warnings of congestion or accidents
  • makes it possible to give later running buses priority at junctions

 UTMC can create a better and more efficient way of managing traffic, including:

  • better management of main roads into Ipswich, to smooth traffic flow and reduce congestion
  • sensors along the road check the traffic flow and bus times
  • traffic signal timings can be changed automatically to manage congestion, improve bus journey times and reduce pollution
  • systems that inform the public about accidents, congestion and events through websites and apps
  • information signs for motorists and real time information located at bus stops for bus passengers

Real time passenger information

As part of the bus station improvement works, a state of the art real time passenger information system has been installed in the refurbished Old Cattle Market and Tower Ramparts Bus Stations.

The screens are designed to display information when buses are due to arrive. This then enables passengers to get a more accurate picture of when a bus will arrive. 

The buses are tracked and monitored so that information can be relayed to the screens. Passengers will then be able to see how long they will have to wait for their next bus.

You can find out more about live departure information at

Pedestrian guardrails

Part of the Travel Ipswich scheme has been removing many of the railings around the town.

Pedestrian guardrails have been used in the past to reduce the potential for collisions between pedestrians and vehicles. When used in appropriate locations, guardrails can successfully reduce the risk for vulnerable road users. Unfortunately, there has been a tendency to overuse guardrails and provide them in locations where other solutions would be more appropriate.

However, it is thought that excessive separation of pedestrians and vehicles may have resulted in higher vehicle speeds in some locations, as drivers may perceive a reduced risk of conflict with pedestrians. Also, excessive guardrails are unsightly and clutter the street scape.

Poorly located guardrails can result in pedestrians being trapped on the carriageway, or divert them from their desired route. This has resulted in some pedestrians choosing to walk around or climb over rails. Additionally, in some instances, the provision of guardrails has led to cyclists being squashed against them by turning vehicles at junctions.

In Suffolk, we have adopted current best practice to remove what is considered "clutter" from the road and footways. An additional consequence of this approach is that both pedestrians and motorists are encouraged by their surroundings to have less reliance on physical measures, and instead have a heightened awareness of the safety issues in any set of circumstances.

Guardrails were removed in Soane Street and St Margaret's Street, allowing the street environment to be appreciated as a place rather than a thoroughfare for traffic.

Advanced stop lines (ASL)

Advanced stop lines mark the area of space at a junction for cyclists to use when waiting. These have been introduced as part of the Travel Ipswich scheme to help cyclists.

These junctions improve safety for cyclists by making them more visible to motorists, as well helping to avoid them being "cut up" by traffic by allowing them to move off first.

Advanced stop lines have been introduced across Ipswich to make our roads safer for cyclists, therefore encouraging more people to take up this mode of transport.

Completed works

We have made some positive changes to different areas around the town. Many areas now have improved accessibility for pedestrians, cyclists and bus passengers.

Click on the locations below to find out more about the changes made in each of these places: 

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Changes made:

  • new toucan crossing 
  • prohibited all vehicles, except emergency vehicles, from turning in or out of Barrack Lane at the junction with Norwich Road
  • cycle access to and from Portman Road is from a footway build out, protected from parked cars by double yellow lines

Changes made:

  • improved and relocated pedestrian crossing
  • traffic signals have been upgraded to allow them to be included in the UTMC system
  • improvements to footways, with new tactile paving to assist visually impaired people crossing the junction
  • resurfaced junction

Changes made:

  • removed the roundabout and filled subways
  • installed traffic signals so the junction can become part of the UTMC system
  • removed pedestrian guardrails allowing the entire street environment to be appreciated as a place rather than a thoroughfare for vehicles
  • built new wider footways and landscape areas
  • built new ground-level pedestrian and cycle crossings
  • installed new on and off road cycle facilities

Changes made:

  • new puffin crossing located on Princes Street at the Station side of the junction
  • signalised crossing on the slip road has been replaced by a zebra crossing
  • new footway installed along the north side of the slip road
  • upgraded existing signals to allow connection to the UTMC system
  • footways widened
  • new advanced stop lines for cyclists
  • repaved junction footways
  • improvements to lighting
  • improvements to the main walking route from the Station to the town centre via Princes Street
    • reduced the width of the slip road opposite the sorting office
    • new zebra crossing on Commercial Road
    • new footway in the Commercial Road island

Changes made:

  • remodelled kerb lines
  • new landscaped area
  • new street lighting, CCTV and street furniture
  • repaved using high quality materials
  • raised pedestrian crossing point east of the Buttermarket car park
  • widened the southern footway in Falcon Street
  • daytime taxi rank in Old Cattle Market
  • night time taxi rank and private hire pick up facility in the bus station
  • provided a contra-flow cycle lane in Silent Street
  • created a loading/drop off bay at the Dogs Head Street end of Silent Street

Changes made:

  • resurfaced footways and laid block paving
  • improved pedestrian and cycle crossings at Eagle Street/Waterworks Street crossing
  • upgraded traffic signals

Changes made:

  • central island has been enlarged to give a safer resting area for people wishing to cross the junction

Changes made:

  • shared pedestrian and cycle facilities
  • advanced stop lines for cyclists
  • relocated bus stop and bus shelter
  • re-aligned island and pedestrian crossing at Fore Street
  • removed railings at pedestrian crossing
  • widened and repaved footpath near Suffolk New College

Changes made:

  • new pedestrian and cycle crossing
  • junction controlled by traffic lights
  • shared pedestrian and cycle facilities
  • easier exit for buses at junction
  • wider footpath new St Matthew's School

Changes made:

  • pedestrian railings removed allowing the street environment to be appreciated as a place rather than a thoroughfare for vehicles
  • new cycle facilities on St George's Street and St Matthews Street
  • upgraded traffic signals
  • improved pedestrian and cycle crossing at the end of Westgate Street
  • resurfaced lower part of St George's Street
  • crossing is now a toucan crossing with widened middle section to allow cyclists to manoeuvre the crossing and gain better access into the town centre

Changes made:

  • Museum Street has been made one-way for all vehicles travelling towards Willis (except cycles)
  • extra disabled parking area
  • new paving and kerbing
  • resurfaced road
  • installed new street lights
  • new contra-flow cycle lane added
  • landscaping

General improvements have also been made in Princes Street and Friars Street.

Changes made:

  • upgraded traffic signals to enable them to be included in the new UTMC system
  • pedestrian crossings changed to puffin crossings
  • improved pedestrian central island for safer refuge
  • improved tactile paving around both crossings have also been improved

Changes made:

  • new toucan crossing across Norwich Road (town centre side)
  • simplified existing pedestrian crossing into a toucan crossing
  • upgraded traffic signals to allow them to be included in the new UTMC system
  • sensors have been embedded in the road to monitor traffic
  • footpaths have been widened to allow shared cycle and pedestrian use
  • new paving and street lighting
  • resurfaced junction

Changes made:

  • installed new contemporary-style bus shelters
  • updated information boards for Real Time Passenger Information (RTPI)
  • improved ticket office
  • installed disable toilet facilities
  • modernised drainage and lighting
  • widened and repaved footpaths
  • landscaping at the southern end of the bus station
  • replaced neglected railings
  • new night time taxi rank facility
  • unsightly areas have had make-over
  • fixed bollard added to prevent entry to/from the bus station at southern end

Changes made:

  • shared cycle and pedestrian facilities
  • renewed and widened paved area
  • new pedestrian and cycle crossing
  • narrower entry to Portman road with raised table to reduce vehicle entry speed
  • landscaping
  • cycling permitted on Sedan Walk

Changes made:

  • upgraded traffic signals
  • unsightly guardrails removed

Changes made:

  • improved pedestrian crossing
  • removal of unsightly railings
  • new cycle turning into Northgate Street
  • upgraded traffic signals

Changes made:

  • new pedestrian crossing installed
  • tactile paving laid
  • footway widened between Star Lane and College Street

Changes made:

  • new paved raised road hump to reduce traffic speed
  • tactile guidance paving at crossing places to provide extra safety for visually impaired pedestrians
  • replaced adjacent paving
  • installed new surface

Changes made:

  • pedestrian guardrails removed from Crown Street
  • raised pedestrian crossings
  • improved bus waiting shelters
  • installed Real Time Passenger Information (RTPI) screens
  • improved lighting and environment around the bus station
  • part of the pavement in Crown Street is now a shared pedestrian and cycle facility
  • enlarged islands in the bus station
  • widened footway at the east side junction of Crown Street and Tower Street

The wayfinding and information system aims to improve the experience of Ipswich town centre for all users. 

The system makes Ipswich easier to understand and navigate by all modes of travel. The clear direction signs give people more confidence to explore and travel around the town.

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