Apply for an age related free bus pass

Check if you’re eligible to apply for a free travel bus pass, how to renew your bus pass and check where you can use a free travel bus pass in Suffolk.

Visit Suffolk on Board for information about renewing a free bus pass that's due to expire on 31 March 2019.


You are entitled to free off-peak travel on buses in Suffolk once you reach eligible age. The quickest and easiest way to apply is online.

You can apply if you were:

  • born on or before 5 April 1950
  • born after 5 April 1950 and have reached the current State Pension age for a woman born on the same date

You can check your eligibility on the State Pension Age Calculator.

You can use your free travel bus pass:

  • between 9:30am and 11pm, Monday to Friday
  • all day on weekends and bank holidays
  • anywhere in England on local bus services only

You cannot use your free travel bus pass:

  • in the rest of the UK
  • on trains, tube or trams
Apply now

To apply you will need to provide a digital or scanned passport photo, as well as your:

  • full name as on your passport/birth certificate
  • date of birth
  • national insurance number
  • gender and ethnicity
  • main address
  • contact phone number and email address

You'll also be asked to create a password so you can log back in to your application in future, should you need to.

Visit Suffolk on Board for information about renewing a free bus pass that's due to expire on 31 March 2019.

If you have any further enquiries, email suffolkenquiries@euclid.ltd.uk.

If you need to replace a lost, damaged, stolen or expired pass, or register a change of address:

Other ways to apply

Check you're eligible before you complete an application form by using the State Pension Age Calculator.

You'll need to send:

  • a passport sized, full colour photograph
  • proof of eligibility with your application

Do not send original documents as these will not be returned.

Get an application form:

Send your completed form to:

SCC Free Travel Bus Pass
PO Box 212
Waterlooville
PO7 6ZN

Contacting Customer Services

Call 0345 600 0659 if you have any questions about how to apply.

Webchat: available Monday to Friday, 9am to 4:30pm. The button in the right hand corner will say 'chat available' when you can talk to someone.

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