Request for an O365 password reset

How a school or an academy can request a password reset for O365 mailbox account from Suffolk County Council.

Request a password reset if:

  • you're locked out of your account
  • your password has expired

Before you start

  • Answer all questions shown with an asterisk (*)
  • You'll receive a copy of your request by email

User's details

Answer all mandatory questions shown with an asterisk(*). You may lose your information if you press submit before answering all mandatory questions.

Important: before you submit your form

Make sure you have answered all questions with a asterisk (*). You may lose your information if you press submit before answering all mandatory questions.

After you submit your form successfully, a new message will appear saying "Thank you. Your completed form has been sent to IT Service Desk"

After submitting a form, you will get a copy by email. (Check junk/spam folders).