100th No Cold Calling Zone launched by Suffolk Trading Standards


Suffolk Trading Standards launched its 100th No Cold Calling Zone on Friday 3 March 2017.

Matthew Hicks, Jackie Cheeseman, Peter Aldous, Mr Cheeseman, Bill MountfordThe zone has been launched in The Fairway, Lowestoft, which includes 44 households.

Since the first zone was launched in April 2009, in Maryon Road and Grassmere Close in Ipswich, more than 4,500 households across the county are protected within No Cold Calling Zones.

No Cold Calling Zones are set up in areas where residents have identified they do not want visits from unsolicited or ‘cold’ callers. The zones are created by Trading Standards in partnership with Trading Standards, the police, neighbourhood watch and residents, and are marked with signs in the street and stickers displayed in residents’ windows asking people not to call at their doors.

The creation of a zone is free to residents and is a simple, hassle-free process and is a way for the community to say collectively that doorstep callers are not welcome.

The zones also aim to empower residents to feel safer and more secure in their own homes.

Consumer Protection legislation also means that a criminal offence may occur if traders or companies doorstep cold call within a zone.

Resident Jackie Cheeseman nominated her street, after receiving an increasing number of cold calls. Waveney MP Peter Aldous launched the zone, which was also attended by Suffolk County Council’s Cabinet Member for Environment and Public Protection, Matthew Hicks, local councillor for Lowestoft South Bill Mountford and the local Safer Neighbourhood Team.

Councillor Matthew Hicks said:

“Doorstep cold callers can prey on the most vulnerable members of our communities, convincing them to buy products and services they may not need, sometimes at a very high cost.

“No Cold Calling Zones are an effective way for the Suffolk Trading Standards team to help protect communities against such criminals. Importantly, those living within existing zones have reported seeing a significant reduction in unwanted doorstep cold calls.

"No Cold Calling Zones are set up and run by communities and I am really proud of the schemes, which are an excellent example of Suffolk residents working together and taking positive action to improve one’s quality of life.”

To nominate your street for a No Cold Calling Zone, please contact Suffolk Trading Standards on 01473 264859 or email tradingstandards@suffolk.gov.uk